Raj Madugula

• Executive Mission & Scope I lead the technology, data, and AI strategy for the Consumer, Marketing, Cards, and Branch groups. Managing a large multi-million dollar funding budget and a 585+ person global team, I align engineering with the Operating Committee’s strategic OKRs to bridge legacy systems with an AI-driven ecosystem.
  
  The Transformation Journey:
  
  Phase II: Innovation & Revenue Scale (Years 3-4)
  
  GenAI & "Intelligent Banker": Trailblazed the launch of Procedural Virtual Assistants and Conversational AI, redefining customer engagement across all retail channels.
  
  SDLC Evolution: Pivoted from Data Engineering to Prompt Engineering, integrating GenAI into the SDLC to drive $18M–$40M in annual operational efficiencies.
  
  Growth & Deposits: Architected the data backbone for consumer products, securing $40B in net new deposits and $600M+ in incremental revenue via hyper-personalized marketing engines.
  
  Cloud Leadership: Executed a multi-year Cloud Roadmap (Hybrid) for BIAN-compliant, multi-cloud financial services.
  
  Phase I: Foundation & Value Engineering (Years 1-2)
  
  Strategy & Architecture: Defined a 5-year Enterprise Data Strategy and established a Standardized Reference Architecture, unifying fragmented data silos.
  
  $200M Efficiency Play: Achieved $165M–$200M in cost avoidance through legacy rationalization, vendor consolidation, and infrastructure decommissioning.
  
  Data Platforms: Built the bank’s first unified platforms for Customer Journey and Paid Media Analytics.
  
  Governance: Directed the Technology Design Authority, ensuring GDPR/CCPA compliance and integrating AIOps for platform stability.
  
  Accolades & Industry Presence
  
  Winner: "Best Use of Tech in Lending" (Flex Loans).

Enterprise Data Leader | Technology & Data Transformation

Executive Mission & Scope Led the Enterprise Data organization to deliver strategic analytics, data science capabilities, and a unified data footprint. My mandate was to modernize IT/Business assets while fulfilling critical regulatory commitments, bridging the gap between legacy infrastructure and a self-service, data-monetized ecosystem.

Regulatory Excellence & Risk Mitigation

Regulatory Remediation: Successfully delivered on 17 Regulatory commitments, 2 MRAs, and 3 Consent Orders, ensuring 100% compliance in packaged responses to the OCC and regulatory exams.

Governance Modernization: Implemented advanced data management tools with ML-driven anomaly detection and automated lineage tracking to meet the rigorous needs of the CDO, Compliance, and Audit functions.

Strategy, Monetization & Value Engineering

$150M Asset Rationalization: Defined and published a 5-year IT asset rationalization roadmap, securing executive buy-in for a cloud business case targeting $100M–$150M in operational savings over 3 years.

Enterprise Data Domains: Reorganized enterprise data into 17 high-performance domains, enabling centralized analytics, reporting, and self-service wrangling for global business units.

Business Enablement: Implemented unified data strategies across Wholesale, Consumer, and Traded Products, providing the LOBs with sophisticated decision-making tools and analytical capabilities.

Data Science & AI/ML Innovation

Centralized Analytics: Standardized marketing campaign and deals analytics, providing a unified user experience for the enterprise data science community.

AI/ML Scale: Stood up centralized AI/ML capabilities, enabling business-wide data monetization journeys through scalable, production-ready models.

• Technology Leader | Global Risk Analytics
  
  Executive Mission & Scope Appointed to the Global Risk Analytics leadership team to engineer high-performance quantitative tools for enterprise risk management. Tasked with the Strategic Rationalization of the bank's analytics portfolio and the architectural design of a transition roadmap for Cloud-based Quantitative Modeling.
  
  Board-Level Stakeholder Management & Strategy
  
  Executive Advisory: Partnered with Board-level stakeholders across global business units to define modeling capability needs and translate complex risk mandates into actionable IT roadmaps.
  
  Strategic Influence: Served as a key architect in the Enterprise Data Strategy, building the functional constructs within the IT organization to drive cross-functional technology implementations.
  
  Operational Playbooks: Authored and executed enterprise playbooks and long-term objectives to ensure IT service delivery was strictly aligned with Global Risk priorities.
  
  Analytics Rationalization & Cloud Transformation
  
  Tool Rationalization: Led the consolidation and rationalization of fragmented analytics tools, reducing redundant infrastructure and optimizing the global risk technology spend.
  
  Cloud Roadmap: Architected the strategy for migrating quantitative risk tools to the cloud, enhancing model performance and data scalability.
  
  Quantitative Infrastructure: Managed the delivery of end-to-end IT services, ensuring high-availability support for the bank’s most critical risk-modeling functions.

• Data Technology Executive responsible to define and deliver overall architecture and Data solutions. Established Data COE designed to provide a single point of access to enterprise data while also creating data quality processes and cleaning processes. Managed Enterprise Information Architecture, process flows, and delivery plans for data-driven solutions to streamline various legacy processes.
• Accomplishments & Delivery - Data and Platforms Strategy | Customer 360| SFDC launch | Deals & Opportunity Engineering

Executive Director | Corporate Technology & Data Analytics

Executive Mission & Scope Primary technology leader for Reporting and Analytics within the Corporate Technology Group. Mandated to lead the firm-wide Oversight & Control (O&C) mission—a strategic CEO-led initiative (Jamie Dimon)—to modernize enterprise risk transparency. Managed a $50M annual budget and a 90-member global team of developers, analysts, and QA engineers.

Strategic Alignment & Board-Level Delivery

"Control Room" Architect: Architected and delivered Control Room, the firm’s flagship board-level dashboarding and risk assessment platform. This tool served as the primary reporting engine for JPMC’s global Oversight & Control mission, providing real-time risk visibility to the Operating Committee.

CEO-Mandated Roadmap: Shaped and executed a multi-year capability roadmap that transformed how information, reporting, and analytics were leveraged across the firm’s high-stakes control environment.

Global Data Modeling: Engineered a firm-wide data model using Kimball methodologies, establishing global data-sharing services and a robust data quality framework that became the enterprise standard for risk data.

Operational Excellence & Velocity

Framework Innovation: Designed a reusable generic upload framework that revolutionized data onboarding, slashing delivery timelines from 3 months to 2 weeks.

BI & Self-Service Leadership: Delivered high-impact executive dashboards via Tableau and QlikView, and established a firm-wide, self-service semantic layer using Cognos and MotionCI to empower business-led analytics.

PMO Integration: Aligned complex technology delivery plans with the broader business roadmap, ensuring the O&C organization hit critical program milestones and architectural targets.

Technology Leader | Risk & Capital Management Technology

Executive Mission & Scope Directed the global engineering and deployment of Phoenix, an enterprise-wide integrated Operational and IT Risk Management system. Led a high-performing global team to architect a centralized platform for the measurement, assessment, and mitigation of systemic risk across the institution.

Capital Optimization & Risk Strategy

Capital "Right-Sizing": Engineered advanced risk assessment frameworks and historical trend analysis models that enabled the firm to "right-size" regulatory capital reserves, directly improving capital liquidity and allocation efficiency.

Risk Control Frameworks: Designed and implemented end-to-end action plans and control mechanisms for individual business units, ensuring a proactive response to operational and technical vulnerabilities.

Production Health Intelligence: Architected and coded a re-usable Operational Health Dashboard providing real-time production insights; the solution was successfully scaled as the enterprise standard across the entire Risk Technology organization.

Architectural Modernization & Leadership

Legacy System Transformation: Personally designed and coded a high-performance, re-usable data layer to replace legacy, resource-heavy EJB architectures, significantly reducing technical debt and improving system latency.

Global Engineering Leadership: Managed the full SDLC for a global team of architects and developers, defining success criteria for mission-critical deployments and managing complex expectations with senior executive stakeholders.

Organizational Development: Established a culture of high accountability through the mentorship and supervision of a large-scale global team, fostering technical inclusivity and modern engineering standards.

• Accomplishments & Delivery - Real Time Transaction Framework | Settlement Processing | Trade Aggregation, Matching | Roll-out of Framework across NA and APAC | 250M transactions/day | High Availability In-Memory Processing Engine

Accomplishments & Delivery – Credit Cards Applications | Hedge Fund Management Platform | Trade Settlement Engines | Trade Matching Services| Gateway Framework