Summary
Overview
Work History
Education
Skills
Timeline
Patents
Generic
Raj Patel

Raj Patel

Summary

  • Dynamic leader with a proven track record at DosePacker INC, leveraging skills in Machine Learning and Stakeholder Management to drive innovation and operational excellence. Achieved a $250M valuation through strategic partnerships and investment strategies, enhancing customer retention and company growth. Cultivated a culture of collaboration, leading to the deployment of 35+ B2B services in a competitive market.
  • Eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
  • Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Co-Founder CEO

DosePacker INC
08.2019 - Current
  • Studied market trends to capitalize on emerging opportunities which enabled me to determine optimal pricing of products & services.
  • This led me to scope out industry competition and helped identify advantageous trends.
  • Established and maintained strong relationships with vendors and strategic partners.
  • Built productive and strategic business relationships and also managed partnerships by negotiating contract terms and handling conflicts with industry partners and competitors to support strategic business objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Cultivated company-wide culture of innovation and collaboration.
  • Monitored key business risks and invented risk management procedures.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Just $13M Cash infusion required over 7 years to achieve $2M annual Gross ARR.
  • $250M valuation created based on IP and revenue with year over year investment model proving fundamentally strong runway.
  • Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
  • Analyzed customer data to identify trends and develop strategies to improve customer success metrics.
  • Established strong relationships with key customers, resulting in increased customer loyalty which helped us to Sling-slot our R&D products to Pre-production stage.
  • Planned, created, tested and deployed system life cycle methodology at our Beta Sight in Oakland,CA to ensure high quality and dynamic Resiliency within the entire product eco-system to meet and exceed customer expectations.
  • 35+ B2B Services invented and deployed in highly competitive and Saturated healthcare Service market.
  • 12+ B2C services Designed and rationalized over a period of 4 years to ensure detailed and Micro-instantiated End user and Custodial user experience.

Co-Founder

DosePack India LLP
06.2017 - 08.2019
  • Built the company and entire product Eco system from Scratch.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • 200+ Engineers Working towards Achieving a health sensitive and critical lifestyle eco system.
  • Built a team of 17 Core Team members who are in full control of all the deliverables and goals associated with the founders Vision.
  • The Company operates on 90% Autonomy for production and delivery of all Stable.
  • Multi-Dimensional analysis of Customer-End user Functional Flow and Bias to ensure the Final Process Automation system doesn't fail its fundamental Operational Control.
  • Invented and innovated End to End process Automation Eco-system with minimal market Guidance to ensure complete product development life cycle secrecy and security.
  • harnessed VOC/HOC in idea development.

VP of Sales and Business Development

Medvision Solutions
05.2016 - 06.2017
  • Created strategic service roadmaps for new initiatives.
  • Developed overall marketing strategy and support implementation across 7 departments.
  • Supervised proposal development in response to RFPs within Claim processing market.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Built relationships with customers and community to establish long-term business growth.

Customer Success Manager

Medvision Solutions
10.2015 - 05.2016
  • Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Established strong relationships with key customers, resulting in increased customer loyalty.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Entrepreneur

Self Employed
02.2007 - 06.2012
  • Home to home women's essential product sales and distribution.
  • Took a $500 loan from family and started selling Women's essential products and grew the customer base cross multiple areas around my house.
  • Established a Subscription model for all the recurring customers so ensure customer loyalty
  • Handled all the banking, finance and accounting operations of my family business.
  • Taught Fluent Customer pleasing language to my mom so she can independently interact with value customers who respect polished presentation and communication skills.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Education

Master of Science - Advanced Systems (Robotics)

University of Hertfordshire
Hatfield, UK
09.2015

Master of Science - Electronics And Communications Engineering

University of Hertfordshire
Hatfield, UK
09.2014

Skills

  • Machine Learning
  • Design thinking
  • Statistical modeling
  • Data Visualization
  • Stakeholder Management
  • Investment strategies
  • Partnership cultivation
  • Crisis Management
  • Operational Excellence
  • Process Automation
  • Customer Retention Strategies
  • Performance Benchmarking

Timeline

Co-Founder CEO

DosePacker INC
08.2019 - Current

Co-Founder

DosePack India LLP
06.2017 - 08.2019

VP of Sales and Business Development

Medvision Solutions
05.2016 - 06.2017

Customer Success Manager

Medvision Solutions
10.2015 - 05.2016

Entrepreneur

Self Employed
02.2007 - 06.2012

Master of Science - Advanced Systems (Robotics)

University of Hertfordshire

Master of Science - Electronics And Communications Engineering

University of Hertfordshire

Patents

Pill container with removable tabs and magnifying glass

US10993882B2


Smart bottle used for storing liquids and medications and a method for reminding timely intake thereof

US10945925B2


System and method for storing medication and alerting users and caregivers for timely intake

US20200085694A1


System and method for dispensing Medicine using a manual fill tray Apparatus

US10593145B2


Vial with magnifying glass and breakable tabs

USD855309S1


Automated Machine for Prescribed Pill retrieval

396047

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