Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Flight Hours
Timeline
Generic

Raj Patel

Edison,NJ

Summary

Pilot and Flight Instructor with many years of flying experience providing primary and advanced flight instruction to Student pilot, Private pilots, Commercial pilots, and Instrument pilots. Extensive knowledge of aerodynamics, flight characteristics and aircraft teaching procedures. Well-versed with latest flight instructional techniques and procedures of standard aviation training programs. Communicative and safety-conscious professional possessing excellent multitasking, record keeping and instructional abilities.

Previous customer service experience adds to the expertise of dealing with customers while representing the company I’m associated with.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Flight Instructor

Century Air
11.2024 - Current
  • Trained individual clients in art of aviation through theoretical and practical flight instruction.
  • Verified safety of students while using aircrafts by performing regular inspections of aircrafts, checking weather reports and matching level of competence of students to complex training and instructions.
  • Enhanced student pilot skills by implementing personalized training plans and progress tracking.
  • Increased overall flight safety by consistently enforcing strict adherence to FAA regulations during all instructional sessions.
  • Developed comprehensive lesson plans tailored to individual learning styles, ensuring maximum retention of material covered.

Certified Flight Instructor Instrument

Century Air
11.2024 - Current
  • Improved student confidence and performance with thorough pre-flight briefings and post-flight debriefings, addressing specific areas for improvement.
  • Facilitated productive communication between students, instructors, and aircraft maintenance staff to promote a safe and effective training environment.
  • Collaborated with fellow flight instructors to share best practices, enhance teaching methodologies, and ensure consistency across programs.
  • Contributed to the overall reputation and success of the flight school by consistently demonstrating professionalism, expertise, and enthusiasm in all aspects of instruction.
  • Conducted regular stage checks to evaluate student progress, providing feedback and recommendations for additional training as needed.
  • Maintained accurate records of student progress and achievements using specialized tracking software to ensure compliance with FAA requirements.

Flight Attendant Boeing 777 / 787

Air India
07.2011 - 12.2017
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to DGCA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.

Senior Customer Service Executive

Intelenet Global Services
04.2010 - 03.2011
  • Achieved high levels of first-contact resolution by empowering team members with the necessary knowledge base to address diverse client concerns effectively.
  • Informed customers of sales promotions and services, warranties or terms of sale and refunds or exchanges.
  • Answered multi-line phones and used active listening skills to assess client's issues and challenges.
  • Streamlined the service process for increased efficiency by implementing new strategies and tools aimed at reducing response times.
  • Responded to customer inquiries and queries to provide thorough and speedy resolutions.
  • Improved customer satisfaction by addressing and resolving complex customer inquiries promptly and accurately.

Education

Bachelors Of Commerce - Commerce, Accounting, Economics, Business

Mumbai University
Mumbai
04.2014

Skills

  • Differentiated instruction
  • Curriculum Development
  • Progress tracking
  • Planning and Coordination
  • Decision-Making
  • Performance evaluation
  • Time and task management
  • Crew resource management
  • Weather analysis and interpretation
  • Pre-flight checks
  • Decision making and problem solving
  • Flight instruction experience
  • Aviation regulations compliance
  • Aviation security awareness

Certification

  • FAA-Commercial Pilot Certificate - Dec 2020
  • Instrument Rating - Feb 2020
  • Certified Flight Instructor (CFI) - Sept 2023
  • Certified Flight Instructor Instrument Rating (CFII) - Dec 2024

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Marathi
Native or Bilingual
Punjabi
Elementary

Accomplishments

  • First aid
  • Aviation Security
  • Customer service training

Flight Hours

  • Total flight time: 702.5 Hours
  • Airplane single engine land: 702.5 Hours
  • Night: 42.6 Hours
  • Instrument: 84.2 Hours
  • Cross Country: 118.7 Hours
  • Pilot In Command: 583.7 Hours
  • Flight Instructor: 374.0 Hours

Timeline

Certified Flight Instructor

Century Air
11.2024 - Current

Certified Flight Instructor Instrument

Century Air
11.2024 - Current

Flight Attendant Boeing 777 / 787

Air India
07.2011 - 12.2017

Senior Customer Service Executive

Intelenet Global Services
04.2010 - 03.2011

Bachelors Of Commerce - Commerce, Accounting, Economics, Business

Mumbai University

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