Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Demonstrated skill managing and driving multiple projects with minimal supervision.
Developed a strong training culture and make sure company tools and programs are consistently implemented and ensured recognition of great performance is consistently supported and given to all associates. Assisted managers to achieve daily goals by assisting in inbound, outbound, sort floor and crossdock. Helped maintain safety and emergency readiness. Improved process efficiency by identifying bottlenecks and implementing streamlined solutions. Assisted managers in workforce planning and resource allocation to ensure optimal staffing levels during peak periods. Championed waste reduction initiatives within the department through recycling programs.
I did profit and loss statements, daily balances and ledgers, inventory, human resources within the franchise. I was well versed in all of the rules and restrictions to run a franchise and always received stellar scoring at all inspections. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Promoted business on social media platforms to maximize brand identity and generate revenue. Supervised performance of workers with goals of improving productivity, efficiency and cost savings. Ran errands to support daily needs of management. Responded to and directed incoming calls and other communication.