Raja Gehamy
Damascus,Syria
Summary
Professional with extensive experience in founding and managing businesses, demonstrating exceptional leadership and strategic planning capabilities. Proven track record in creating and implementing effective business strategies, fostering team collaboration, and driving growth. Known for adaptability and results-focused approach, excelling in dynamic and fast-paced environments.
Overview
33
33
years of professional experience
Work History
Founder & Owner
Quality Circle Catering Company
01.2005 - Current
- Established one of Syria’s top catering companies, serving multinational corporations, schools, and high-profile private events.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Led all operations including staffing, logistics, food quality control, client relations, and marketing.
- Built a high-performing team specializing in Middle Eastern, Mediterranean, and international cuisines.
- Maintained consistent service excellence from a centralized kitchen facility.
Owner & Operator
Options Lounge
01.2016 - 01.2020
- Managed a luxury Italian restaurant focused on upscale service and dining experiences.
- Directed staff operations, guest satisfaction, and kitchen quality until closure due to the COVID-19 pandemic.
Founder & Manager
Il Misto Italian Restaurant
01.2013 - 01.2015
- Established a successful business concept by identifying market needs and developing innovative solutions. Consequentially, a unique Italian concept restaurant with full operational control was developed.
- Handled staffing, branding, menu creation, and guest experience design.
Hotel Manager
Grace Hotel
01.2004 - 01.2004
- Oversaw all aspects of hotel operations, guest services, and workflow optimization for a luxury four-star property.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
Manager
On The Rocks Restaurant & Pool
01.2003 - 01.2003
- Invested in and managed a seasonal hospitality and leisure venue with food, beverage, and poolside service.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Co-Founder & Manager
Allegro Italian Restaurant
01.2000 - 01.2002
- Managed day-to-day restaurant operations including service, marketing, and client experience.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Assistant General Manager
Semiramis Hotel
01.1997 - 01.2000
- Oversaw Room Division and Front Office operations in tandem with assistant general management duties.
- Motivated and trained employees to maximize performance.
- Handled cash accurately and prepared deposits.
Sales & Marketing Manager
Semiramis Hotel & Sahara Complex
01.1992 - 01.1997
- Directed sales strategies and organized promotional events to increase bookings and brand recognition across both properties.
Education
Hotel Diploma - Tourism
Damascus School of Tourism
Damascus, Syria01-1989
Skills
- Restaurant founding and oversight
- General Management, entrepreneurial and innovative
- Hospitality operations
- Strategic planning
- Business development, sales and marketing
- Guest experience optimization
- Public Relations
- Team leadership
Languages
Arabic – Native
English – Fluent (written and spoken)
French – Fluent (written and spoken)
Timeline
Owner & Operator
Options Lounge
01.2016 - 01.2020
Founder & Manager
Il Misto Italian Restaurant
01.2013 - 01.2015
Founder & Owner
Quality Circle Catering Company
01.2005 - Current
Hotel Manager
Grace Hotel
01.2004 - 01.2004
Manager
On The Rocks Restaurant & Pool
01.2003 - 01.2003
Co-Founder & Manager
Allegro Italian Restaurant
01.2000 - 01.2002
Assistant General Manager
Semiramis Hotel
01.1997 - 01.2000
Sales & Marketing Manager
Semiramis Hotel & Sahara Complex
01.1992 - 01.1997
Hotel Diploma - Tourism
Damascus School of Tourism
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