Raja Muhammad
Hoffman Estates,IL
Summary
Sr Analyst - Loan Operations with 12+ years of mortgage and banking experience, skilled in loan processing coordination, documentation audit, and bankruptcy review. Proficient in ACBS and BlackKnight/LPS systems, Excel, and regulatory compliance. Strong collaborator across legal, servicing, and underwriting teams, focused on driving accuracy, mitigating risk, and continuing to enhance operational controls and reporting.
Overview
13
13
years of professional experience
Work History
RSE - Airport Operations
United Airlines
10.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sr Analyst - Loan Operations
Northern Trust Bank
01.2025 - 12.2025
- Coordinated with cross-functional teams to resolve loan discrepancies, strengthening teamwork and ensuring timely resolutions.
- Review completed loan files to ensure accuracy, completeness, and consistency.
- Track and follow up on corrective actions to ensure issues are resolved.
- Audit loan documentation (income, assets, credit reports, disclosures, and closing documents).
- Performed quality control reviews on transactions on ACBS.
- Analyze financial information, such as income, expenses, assets, liabilities, and credit history.
- Enhanced loan processing efficiency by streamlining documentation audits, resulting in faster turnaround times and improved client satisfaction.
- Conducted in-depth analysis of financial data to identify discrepancies, leading to measurable improvements in loan accuracy and compliance.
- Reviewed and verified loan files meticulously, ensuring compliance with regulatory standards and minimizing potential risks.
Bankruptcy Analyst
Dovenmuehle Mortgage Company, INC
11.2017 - 12.2024
- Ensured accuracy of client information, verifying data collected during the application process and updating/uploading records as needed.
- Audit acquisition and service release loans, Review Proof of Claims, Motion for Reliefs.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
- Consistently provide daily and weekly reports to reflect team's document production status, guaranteeing achievement of set objectives.
- Establish effective lines of communication with bankruptcy attorneys and court officials to secure necessary documentation and address outstanding matters.
- Execute rigorous quality control assessments on loan packets to ensure alignment with company policies and regulatory standards.
- Lead regular team training sessions to keep everyone well-informed about latest developments in bankruptcy laws and regulations.
- Collaborate closely with internal departments to promptly resolve any pending issues or discrepancies within loan documents in Loansphere and Blackknight software.
- Prepared comprehensive reports to management detailing key performance indicators related to loans processed, approved, denied, or withdrawn.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Streamlined data verification processes, leading to noticeable improvements in client information accuracy and reducing processing time.
Relationship Banker/ Assistant manager
JP Morgan Chase
07.2013 - 10.2017
- Safeguard customer confidentiality and fortify bank operations through stringent information security protocols.
- Serve as a knowledgeable resource to educate customers about our product offerings and guide them in selecting the best options to align with their financial requirements.
- Skillfully orchestrate the delegation of tasks to field personnel for daily projects, ensuring efficient workflow management.
- Diligently maintain meticulous records of all transactions and internal processes, contributing to the accuracy and transparency of financial operations.
- Demonstrate vigilance by promptly reporting suspicious activities and emerging trends, playing a vital role in the prevention of future fraud incidents.
- Conduct in-depth analysis of customer data, extracting valuable insights to pinpoint potential sales opportunities, and offer strategic recommendations to enhance the relationship manager's decision-making process.
- Oversee a team of five to seven individuals, ensuring the achievement of both daily and monthly goals.
- Fostered strong client relationships by actively listening to needs, resulting in tailored solutions that enhanced customer satisfaction.
- Led team performance reviews, fostering a culture of accountability and teamwork, which resulted in consistent achievement of sales targets.
Education
Bachelor of Arts - Accounting And Finance
Roosevelt University
Chicago, ILSkills
- Microsoft Office Suite
- Loan Processing Coordination
- Mortgage banking
- Mortgage Loan Software
- Legal Compliance
- Customer Relations
- Data Entry
- Document Management
- Attorney communication
- Deadline Management
- Risk Management
Timeline
Sr Analyst - Loan Operations
Northern Trust Bank
01.2025 - 12.2025
RSE - Airport Operations
United Airlines
10.2024 - Current
Bankruptcy Analyst
Dovenmuehle Mortgage Company, INC
11.2017 - 12.2024
Relationship Banker/ Assistant manager
JP Morgan Chase
07.2013 - 10.2017
Bachelor of Arts - Accounting And Finance
Roosevelt University