Summary
Overview
Work History
Education
Skills
Certification
Authorized To Work
Education and Training
Personal Information
Timeline
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Raja Searles

Raja Searles

Greenwood,SC

Summary

Talented assembly line worker offers a solid track record of working in a team-based environment.

Excellent listening and problem-solving skills, paired with a deep foundational grasp of thresholds for equipment quality.

Solid track record over more than four years.

I am a highly motivated employee with a desire to take on new challenges.

Strong work ethic, adaptability, and exceptional interpersonal skills.

Adept at working effectively, unsupervised, and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assembly Line Worker/Quality Control

BMW Group
11.2020 - 05.2025
  • Working on the line building cars, putting parts together in car using hand tools or by hand
  • Jumping in and out of cars screwing parts in, testing car parts load parts into car on assembly line
  • Checking parts
  • Keeping track of all quality orders
  • Staying on the floor in different departments
  • Monitored assembly line operations and identified any issues or problems that arose.
  • Assembled components of a variety of products, adhering to production specifications.
  • Operated machinery such as drills, saws and presses to assemble parts.
  • Assisted in the development of new assembly processes and procedures.
  • Ensured work areas were kept clean and organized at all times.
  • Collaborated with other departments to ensure smooth production process flow.
  • Verified accuracy of assembled parts before moving them down the line for further processing.
  • Reported any safety hazards or defective parts encountered during assembly operations.
  • Worked quickly and efficiently while maintaining high standards of quality control.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Completed accurate assembly work by positioning and aligning components.
  • Used established assembly instructions to complete jobs.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Maintained assembly and production equipment to meet operational goals.
  • Collaborated with team members to complete demanding projects under tight deadlines.

Customer Service Representative

TD Bank
01.2024 - 01.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

CNA (PRN) / HOSPICE CARE

Prisma Health
07.2021 - 04.2022
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Monitored food intake and output as directed by nursing staff.
  • Provided emotional support to family members during difficult times.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Transported residents within the facility as needed.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Assisted residents in preparing for activities and social programs.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Quality Technician

Alltrista
01.2020 - 06.2021
  • Checking all parts and products to make sure it's clear to sale and take out for order
  • Performed detailed inspections of products to ensure they met customer requirements and industry standards.
  • Documented test results in accordance with established procedures.
  • Monitored production processes to identify potential quality issues and recommend solutions.
  • Maintained records of all inspection activities, including reports and data collection sheets.
  • Tracked defect trends to determine areas where improvements could be made in the manufacturing process.
  • Assisted in preparing internal audit schedules and conducted audits as required by company policies or customers' requests.
  • Analyzed quality performance metrics such as scrap rate, yield rate, pass and fail rates., to improve overall product quality.
  • Investigated customer complaints about product defects or deviations from specified requirements.
  • Conducted training sessions for employees related to quality assurance techniques and procedures.
  • Ensured that all materials meet required specifications before releasing them for use in production.

Education

Associate of Science - Nursing

Piedmont Technical College
Greenwood, SC
04-2026

High school diploma -

Emerald High School
Greenwood, SC
06.2021

Skills

  • Customer service
  • Intake specialist
  • Manufacturing (3 years)
  • Quality inspection (3 years)
  • Assembly (four years)
  • Packaging (four years)
  • Caregiving (four years)
  • Shipping and receiving (1 year)
  • Blueprint reading (3 years)
  • Home care (5 years)
  • Order picking (2 years)
  • Machining (less than one year)
  • Warehouse experience (three years)
  • Typing (10 years)
  • SharePoint (10 years)
  • Quality control (2 years)
  • Mental health counseling
  • Group therapy
  • Individual and group counseling
  • Behavioral therapy
  • Hospital experience
  • Nursing
  • Medical terminology
  • Assembly
  • Manufacturing
  • Social work
  • Quality control
  • Product assembly
  • Materials management
  • qa
  • Production reporting
  • Product inspection
  • Equipment operation
  • Assembly and production
  • Visual inspections
  • Quality assurance controls
  • Safety protocols
  • Quality control analysis
  • Hand and power tools
  • Quality inspections

Certification

  • First Aid Certification
  • Licensed CNA, 11/01/23 - Present
  • ADL’s
  • Quality Technician certification
  • Licensed medical tech - 1 year

Authorized To Work

Authorized to work in the US for any employer

Education and Training

true

Personal Information

Willing To Relocate: Anywhere

Timeline

Customer Service Representative

TD Bank
01.2024 - 01.2025

CNA (PRN) / HOSPICE CARE

Prisma Health
07.2021 - 04.2022

Assembly Line Worker/Quality Control

BMW Group
11.2020 - 05.2025

Quality Technician

Alltrista
01.2020 - 06.2021

Associate of Science - Nursing

Piedmont Technical College

High school diploma -

Emerald High School