Summary
Overview
Work History
Education
Skills
Certification
Leadership
Languages
Timeline
Generic

Raja Shekaran

Pflugerville,TX

Summary

Dynamic Material Handler with expertise in logistics and operations at Tesla Factory, Austin, Texas. Proven ability to support production of Model Y and Cyber truck, currently engaged in Cathode Building operations. Committed to leveraging sales and customer service skills for driving profitable growth and pursuing management opportunities. Eager to learn and integrate AI technologies into operational processes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Machine Operator

flex electronics
03.2022 - 01.2023
  • Ensured efficient assembly line operations by expertly fixing batteries to robotic units.
  • Completed assembly of final projects, preparing products for cart distribution to subsequent processes.
  • Uploaded project data to computer systems, maintaining accurate records of production outputs.
  • Operated machinery with precision, contributing to overall production efficiency and workflow continuity.
  • Conducted routine maintenance checks on equipment, preventing downtime and ensuring operational reliability.

Customer Service, Cashier

Burlington coat factory
09.2020 - 01.2023
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Processed transactions accurately as a cashier, ensuring smooth financial exchanges for customers.
  • Maintained a clean and organized checkout area, enhancing customer experience and operational efficiency.
  • Educated customers about product features, leading to informed purchasing decisions and satisfaction.
  • Collaborated with team members to streamline service processes, improving overall store performance.
  • Handled cash and electronic payments securely, minimizing discrepancies and enhancing financial accuracy.
  • Assisted in training new cashiers, promoting a knowledgeable and effective service team.
  • Engaged with customers to foster a welcoming atmosphere, contributing to repeat business and loyalty.

Area Manager

dillard’s lakeline
12.2020 - 12.2021
  • Facilitated onboarding success by training new employees in furniture sales techniques.
  • Enhanced employee performance through comprehensive training programs tailored for the furniture department.
  • Implemented effective teaching strategies that improved product knowledge and customer service skills.
  • Developed training materials that streamlined the learning process for new hires in sales.
  • Collaborated with team leaders to identify training needs and address skill gaps effectively.
  • Monitored new employee progress and provided feedback to ensure continuous improvement in sales.
  • Conducted regular workshops to reinforce sales techniques and foster a collaborative team environment.

Cashier and Stocker

wal-mart
02.2020 - 12.2020
  • Cashier and stocker worked at auto center.

Mattresses and furniture sales

Living spaces
01.2020 - 01.2020
  • Mattresses and furniture sales.

Cashier, sales manager

Sears Holdings
05.2012 - 12.2018
  • Cashier, sales manager at mattresses and furniture department. Training and coaching the employees.

Shift Manager

McDonald’s
05.2010 - 05.2012
  • Training and coaching, running the shift, cash management.

Crew Leader

McDonald’s
05.2009 - 05.2010
  • Training the new staffs and running the production line.

Assistant store Manager

Church’s Chicken
12.2005 - 05.2009
  • Running the whole store. Training.

Assistant Manager

Grandy’s
04.2006 - 04.2007
  • Running the store and shift, train the crews.

Education

Master of Arts - HISTORY

Madurrai Kamraj University
Madurai TN, INDIA
03-1995

Skills

  • Mattress Sales Expert
  • Strategic Sales Leadership
  • Territory Management
  • Interpersonal Communication
  • Team & Culture Building

Market Penetration

  • Customer Service & Retention
  • High Energy and Driven
  • Ethics driven
  • Data Management
  • Expert at Selling and Selling enablement of team
  • Maintain thorough knowledge of product offerings, promotions and unique value proposition
  • Explaining mattress options, maintenance details, & helping customers buy the right product
  • Upsell products as appropriate to maximize revenue
  • Consistently met and outperformed sales targets
  • Over 90% customers were extremely satisfied and return rate is lesser than 3%
  • Workplace safety
  • Teamwork and collaboration
  • Problem-solving
  • Computer skills
  • Equipment operation
  • Safety compliance
  • Forklift and pallet jack operation
  • Equipment calibration

Certification

1,MC DONALD SHIFT MANAGER CERTIFICATION.

2,SEARS HODINGS, SALES TRAINING.

3, LIVING SPACES SALES .


Leadership

  • Hire and train top sales professionals with an overarching focus on business insight and value development.
  • Create and reinforce a culture of achievement and teamwork.
  • Lots of cash handling experience, customer service. And open to learn new technology and work environment.
  • Mcdonald’s institute of management awarded, certificate of merit and commendations.
  • February 2023, STARTED MY NEW CARRIER AT TESLA, STARTED AS GENERAL STORE FRONT DESK DELEVEY GUY, MOVED TO MATERIAL HANDLING,MODEL Y AND NOW IN CYBER.

Languages

English
Professional Working
Hindi
Native or Bilingual
Spanish
Limited Working

Timeline

Machine Operator

flex electronics
03.2022 - 01.2023

Area Manager

dillard’s lakeline
12.2020 - 12.2021

Customer Service, Cashier

Burlington coat factory
09.2020 - 01.2023

Cashier and Stocker

wal-mart
02.2020 - 12.2020

Mattresses and furniture sales

Living spaces
01.2020 - 01.2020

Cashier, sales manager

Sears Holdings
05.2012 - 12.2018

Shift Manager

McDonald’s
05.2010 - 05.2012

Crew Leader

McDonald’s
05.2009 - 05.2010

Assistant Manager

Grandy’s
04.2006 - 04.2007

Assistant store Manager

Church’s Chicken
12.2005 - 05.2009

Master of Arts - HISTORY

Madurrai Kamraj University