Raja Shekaran
Pflugerville,TX
Summary
Dynamic Material Handler with expertise in logistics and operations at Tesla Factory, Austin, Texas. Proven ability to support production of Model Y and Cyber truck, currently engaged in Cathode Building operations. Committed to leveraging sales and customer service skills for driving profitable growth and pursuing management opportunities. Eager to learn and integrate AI technologies into operational processes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Machine Operator
flex electronics
03.2022 - 01.2023
- Ensured efficient assembly line operations by expertly fixing batteries to robotic units.
- Completed assembly of final projects, preparing products for cart distribution to subsequent processes.
- Uploaded project data to computer systems, maintaining accurate records of production outputs.
- Operated machinery with precision, contributing to overall production efficiency and workflow continuity.
- Conducted routine maintenance checks on equipment, preventing downtime and ensuring operational reliability.
Customer Service, Cashier
Burlington coat factory
09.2020 - 01.2023
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Processed transactions accurately as a cashier, ensuring smooth financial exchanges for customers.
- Maintained a clean and organized checkout area, enhancing customer experience and operational efficiency.
- Educated customers about product features, leading to informed purchasing decisions and satisfaction.
- Collaborated with team members to streamline service processes, improving overall store performance.
- Handled cash and electronic payments securely, minimizing discrepancies and enhancing financial accuracy.
- Assisted in training new cashiers, promoting a knowledgeable and effective service team.
- Engaged with customers to foster a welcoming atmosphere, contributing to repeat business and loyalty.
Area Manager
dillard’s lakeline
12.2020 - 12.2021
- Facilitated onboarding success by training new employees in furniture sales techniques.
- Enhanced employee performance through comprehensive training programs tailored for the furniture department.
- Implemented effective teaching strategies that improved product knowledge and customer service skills.
- Developed training materials that streamlined the learning process for new hires in sales.
- Collaborated with team leaders to identify training needs and address skill gaps effectively.
- Monitored new employee progress and provided feedback to ensure continuous improvement in sales.
- Conducted regular workshops to reinforce sales techniques and foster a collaborative team environment.
Cashier and Stocker
wal-mart
02.2020 - 12.2020
- Cashier and stocker worked at auto center.
Mattresses and furniture sales
Living spaces
01.2020 - 01.2020
- Mattresses and furniture sales.
Cashier, sales manager
Sears Holdings
05.2012 - 12.2018
- Cashier, sales manager at mattresses and furniture department. Training and coaching the employees.
Shift Manager
McDonald’s
05.2010 - 05.2012
- Training and coaching, running the shift, cash management.
Crew Leader
McDonald’s
05.2009 - 05.2010
- Training the new staffs and running the production line.
Assistant store Manager
Church’s Chicken
12.2005 - 05.2009
- Running the whole store. Training.
Assistant Manager
Grandy’s
04.2006 - 04.2007
- Running the store and shift, train the crews.
Education
Master of Arts - HISTORY
Madurrai Kamraj University
Madurai TN, INDIA03-1995
Skills
- Mattress Sales Expert
- Strategic Sales Leadership
- Territory Management
- Interpersonal Communication
- Team & Culture Building
Market Penetration
- Customer Service & Retention
- High Energy and Driven
- Ethics driven
- Data Management
- Expert at Selling and Selling enablement of team
- Maintain thorough knowledge of product offerings, promotions and unique value proposition
- Explaining mattress options, maintenance details, & helping customers buy the right product
- Upsell products as appropriate to maximize revenue
- Consistently met and outperformed sales targets
- Over 90% customers were extremely satisfied and return rate is lesser than 3%
- Workplace safety
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Equipment operation
- Safety compliance
- Forklift and pallet jack operation
- Equipment calibration
Certification
1,MC DONALD SHIFT MANAGER CERTIFICATION.
2,SEARS HODINGS, SALES TRAINING.
3, LIVING SPACES SALES .
Leadership
- Hire and train top sales professionals with an overarching focus on business insight and value development.
- Create and reinforce a culture of achievement and teamwork.
- Lots of cash handling experience, customer service. And open to learn new technology and work environment.
- Mcdonald’s institute of management awarded, certificate of merit and commendations.
- February 2023, STARTED MY NEW CARRIER AT TESLA, STARTED AS GENERAL STORE FRONT DESK DELEVEY GUY, MOVED TO MATERIAL HANDLING,MODEL Y AND NOW IN CYBER.
Languages
English
Professional Working
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Machine Operator
flex electronics
03.2022 - 01.2023
Area Manager
dillard’s lakeline
12.2020 - 12.2021
Customer Service, Cashier
Burlington coat factory
09.2020 - 01.2023
Cashier and Stocker
wal-mart
02.2020 - 12.2020
Mattresses and furniture sales
Living spaces
01.2020 - 01.2020
Cashier, sales manager
Sears Holdings
05.2012 - 12.2018
Shift Manager
McDonald’s
05.2010 - 05.2012
Crew Leader
McDonald’s
05.2009 - 05.2010
Assistant Manager
Grandy’s
04.2006 - 04.2007
Assistant store Manager
Church’s Chicken
12.2005 - 05.2009
Master of Arts - HISTORY
Madurrai Kamraj University