Rajaa Sougdali
Rogers,MN
Summary
Diligent Senior Business Systems Analyst with strong experience in handling multiple projects and managing information systems. Excellent organizational, interpersonal and execution abilities with strong analytical and people management skills.
Overview
8
8
years of professional experience
Work History
Senior Business Systems Analyst/Test Lead
Ameriprise Financial
07.2022 - Current
- The ability to lead, influence, communicate and interact with people of all levels across the organization and external partners as required
- Ability to produce deliverables such as UAT Status Reports, E2E Test Status Reports, Ensure Traceability, Organize JIRA to support automated report generation, Weekly Status Report, Program Tracker Updates, Updates Open Bugs/Defects, Create and Update Test Plan(s) for each Release, Tester Guidelines/instructions, and Support Test Data Set definition
- Improved business performance by providing the technical analysis of business requirements
- Accountable for ensuring that clear, concise requirements have been captured.
- Participated in UAT testing, drive issue resolution, support the implementation check-out process and develop all procedural documentation and manuals.
- Understanding the business processes and the interdependencies of various systems in use.
- Facilitating interactive discussions with the business unit and technology teams in order to achieve alignment on defining requirements.
- Managing the change control and traceability processes for requirements.
- Collaborating with architects to ensure alignment of requirements with system capabilities
- Analyzing complex system and system-related problems for the business unit and making recommendations for improvements or new designs
- Identifying potential solutions for the business and providing input into any risks and issues
- Creating and implementing test plans (schedule, approach, cases, scripts and conditions, etc.), including production check out and measuring testing performance results
- Ensuring the testing environment has sufficient test data to carry out the full test plans
- Ensuring all quality standards and techniques are followed, including compiling and publishing artifacts and deliverables of the Ameriprise Project Management Methodology
- Identifying and communicating risks, issues and potential solution strategies along with providing status updates
Senior Business Analyst
Fidelity Investments
09.2019 - 04.2022
- Gather customer requirements from various stakeholders through JAD sessions, brainstorming, personal and group interviews to develop architectural solution that an application meets the business requirements
- Liaise between product and technical teams
- Ensuring technical teams have sufficient information to complete designing, coding, testing, and implementation phases of the project life cycle
- Constructing easy-to-understand data and process models
- Conduct meetings and interviews with Subject Matter Experts (SME) database administrators to apprehend the business process, business rules, and data requirements
- Apply UML methodology to design Use Case Diagrams, Activity Diagrams, and Process Flow Diagram in MS Visio
- Translate stakeholder requirements into deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams
- Perform User Acceptance Test for stakeholders and responsible to obtain final sign off from the client
- Create wireframes, UML diagrams and screen mockups using Visio and APP Sketcher
- Coordinate SIT and UAT test plans and execution across multiple teams and systems: Trade Router, Trade Capture
- Advise on Finance domains with exposure to Capital Markets, Securities, Credit Risk, and Trading: Fixed Income, Equities, Derivatives, and Foreign Exchanges
- Perform End-to- End, regression, user acceptance and integration testing to verify the clients need are met
- Facilitate implementation of new functionality through training sessions, demos, and documentation
- Conduct Knowledge Transfer for end-users to understand processing needs and interfaces with development teams to design and deliver systems enhancements to improve the workflow systems efficiency and effectiveness
- Retrieve FIX Logs using Linux Terminal and compared FIX messages against GUI and Test Data
Senior Business Analyst
Citibank
01.2017 - 09.2019
- Gathered the Requirements, developed Process Model and detailed Business Policies and modified the business requirement, system requirement and system design documents with narratives and flow charts
- Created business requirement documents (BRD) and User requirement Document (TRD)
- Set in Joint Application Development (JAD) sessions for communicating and managing expectations
- Created sequence diagrams and workflow process diagrams for the business, system and component architecture
- Prepared, reviewed and validated Business Requirement Documents and the Technical Specifications
- Interacting with teams through walkthroughs, teleconferences, meetings to resolve various outstanding issues
- Took part developing Test plan and modified the test plan when required in later stages of testing
- Elicit requirements using Interviewing skills by talking with individuals and groups about their needs and ask the right questions to surface and extract essential requirements
- Functioned as the primary liaison between the business line, operations, and the technical areas throughout the main phases of the project cycle
- Created UAT test strategies and create resource and timing estimates for UAT work
- Provide recommendations to business team for Go/ No Go release decisions based on sound UAT testing
Business Analyst
Credit Suisse Bank
10.2015 - 01.2017
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Elicit requirements using Interviewing skills by talking with individuals and groups about their needs and ask the right questions to surface and extract essential requirements.
- Assembled business requirement documents (BRD) and the Technical Requirements Document (TRD)
- Defined and documented the vision and scope of the project.
- Led in Joint Application Development (JAD) sessions for communicating and managing expectations.
- Gathered the Requirements, developed Process Model and detailed Business Policies and modified the business requirement, system requirement and system design documents with narratives and flow charts.
- Worked extensively with the GUI (Graphical User Interface)
- Created sequence diagrams and workflow process diagrams for the business, system and component architecture.
- Prepared, reviewed and validated Business Requirement Documents and the Technical Specifications.
- Worked closely with the project manager, business lead and technical lead to identify research and escalate issues and risks to the appropriate work stream for resolution
Education
BS in Information and Technology -
Aleksander Moisiu University
Durres, Albania06.2014
Skills
- Analytical Skills
- Problem Solving
- Project Management
- Requirements Gathering
- Business Development
- Team Liaison
- Data Analysis
- Agile Framework
- Data Modeling
- User Stories
- Use Cases/Test Cases Creation
- Test Plan Creation
- Report Generation
- MS Office (Project/Excel/Visio)
- SQL
- JIRA
- Confluence
- Blue Works Live
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Albanian
Professional Working
Timeline
Senior Business Systems Analyst/Test Lead
Ameriprise Financial
07.2022 - Current
Senior Business Analyst
Fidelity Investments
09.2019 - 04.2022
Senior Business Analyst
Citibank
01.2017 - 09.2019
Business Analyst
Credit Suisse Bank
10.2015 - 01.2017
BS in Information and Technology -
Aleksander Moisiu University
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