Dynamic Intermediate Clerk with proven expertise at the Los Angeles County Probation Department, enhancing departmental efficiency through innovative filing systems and meticulous data management. Recognized for exceptional attention to detail and strong communication skills, consistently exceeding performance expectations while fostering a collaborative work environment.
Knowledgeable Investigator Aid with hands-on experience in managing administrative tasks and supporting office operations. Proven track record of improving filing systems and enhancing workflow efficiency. Demonstrated proficiency in data entry and document management.
Professional office worker prepared for this role with strong organizational and administrative skills. Proven ability to handle clerical tasks efficiently while ensuring accuracy and timeliness. Strong focus on team collaboration and achieving results, with reliable and adaptable approach to changing needs. Skilled in data entry, document management, and customer service. Known for excellent communication and problem-solving abilities.
Experienced with managing administrative tasks and maintaining organized records. Utilizes strong data entry and document management skills to support efficient office operations. Track record of effective collaboration with team members and adaptability to changing needs.
Office professional with solid background in administrative support and clerical duties. Adept at maintaining organized records and facilitating smooth office operations. Known for reliability, adaptability, and effective team collaboration.
Overview
17
17
years of professional experience
Work History
Intermediate Clerk
Los Angeles County Probation Department
Whittier, California
06.2019 - Current
Processed probation documentation accurately for compliance with departmental policies.
Assisted in maintaining electronic records management system to ensure data integrity.
Coordinated scheduling of court appearances and meetings for probationers efficiently.
Supported case management by compiling reports and summaries of probation activities.
Trained new clerical staff on departmental procedures and software systems effectively.
Mentored junior clerks, enhancing their performance and understanding of processes.
Developed training materials for staff, promoting consistency in task execution and reporting.
Safeguarded sensitive information by following strict confidentiality protocols within the workplace.
Facilitated smooth transitions between tasks with proficient multitasking abilities under pressure while maintaining accuracy standards.
Demonstrated strong attention to detail in reviewing documents for errors and inconsistencies before submission or distribution.
Boosted department efficiency through the implementation of improved filing systems and document management processes.
Enhanced data accuracy by meticulously organizing and maintaining files for efficient retrieval.
Contributed to a positive work environment by collaborating with coworkers on various projects and assignments.
Optimized workflow processes by regularly updating procedural documentation based on evolving best practices in the field.
Delivered high-quality administrative support to multiple departments, effectively juggling competing priorities to meet deadlines consistently.
Assisted in the training of new employees, sharing knowledge and expertise to ensure their success within the organization.
Reviewed files, records and other documents to obtain information to respond to requests.
Input data into spreadsheets and databases.
Exceeded performance expectations consistently, receiving positive feedback from supervisors and coworkers for dedication, efficiency, and professionalism.
Detention Service Officer
Los Angeles County Probation Department
Los Angeles, California
07.2008 - 06.2019
Supervised inmate compliance with facility rules and regulations.
Managed transportation of inmates to court appearances and other facilities.
Documented incident reports and maintained accurate records of inmate behavior.
Trained new staff on standard operating procedures and safety protocols.
Implemented process improvements for efficient inmate processing and management.
Collaborated with team members to maintain order during emergency situations and facility lockdowns.
Transported inmates to and from court, medical appointments and other correctional facilities.
Provided individual and group counseling to promote and increase personal awareness of responsibilities.
Managed inventory levels of necessary supplies such as uniforms, toiletries, bedding materials, maintaining an organized storage area for efficient retrieval when needed.
Assisted in the timely transportation of inmates to court appearances, medical appointments, and other off-site locations.
Performed physical searches such as pat-downs and strip searches.
Continuously developed professional skills through participation in mandatory training sessions and seeking out additional learning opportunities relevant to the role of a detention service officer.
Ensured compliance with all state regulations regarding detainee rights through careful adherence to established policies.
Supported rehabilitation efforts by administering programs designed to promote personal growth and development for inmates.
Observed conduct and behavior of detainees to prevent disturbances and escapes.
Facilitated smooth transfers between facilities by coordinating with other detention centers and law enforcement agencies as needed.
Maintained a safe environment for inmates and staff through regular monitoring of facility activities.
Contributed to a positive work environment by providing guidance and mentorship to new detention service officers.
Monitored door access and security cameras to provide safety and security of facility.
Improved communication between officers and inmates by establishing rapport and addressing concerns promptly.
Ensured accurate record keeping by documenting inmate behavior, incidents, and daily activities in logbooks and electronic databases.
Enhanced security by conducting thorough inmate searches and cell inspections.
Inspected facility regularly for security breaches, contraband and unsanitary conditions.
Conducted routine safety checks on cells, ensuring that all equipment was functioning properly for optimal security measures.
Maintained cleanliness within the facility following established sanitation guidelines to promote health among inmates and staff members.
Reduced risk of altercations by effectively diffusing situations through verbal de-escalation techniques.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Responded to emergency situations and de-escalated hostile confrontations.
Enforced rules and regulations to maintain order among inmates.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Conducted security checks of inmates and living areas.
Supervised inmates during meals, recreation and other activities.
Documented inmate behavior and activities in logbooks.
Restrained juvenile inmates when disturbances required physical intervention.
Responded to inquiries from inmates and other members of public.
Assisted medical professionals during examinations or treatment sessions with inmates as required while adhering to strict confidentiality protocols.
Conducted regular security checks to ensure safety within detention areas.
Education
No Degree - Criminal Justice
California Baptist University
Riverside, CA
Bachelor of Science - Criminal Justice
Riverside City College
Riverside, CA
No Degree - Criminal Justice
Cerritos College
Norwalk, California, CA
06-2008
Skills
Scheduling appointments
Accurate typing ability
Spreadsheet management
Database entry
Telephone etiquette
Teamwork and collaboration
Time management
Problem-solving abilities
Reliable and punctual
Verbal and written communication
Decision-making
Analytical thinking
Editing and proofreading
Interests
I enjoy helping others and giving back to the community
I like working with my hands and fixing things
Tech enthusiast, passionate about exploring the latest advancements and innovations
Avid Reader
Music
Virtual Reality
Team Sports
Playing Sports
I like trying new recipes and food trends
Passionate about balancing physical health with mental and emotional wellness