Rajahnai Glover
West Park,FL
Summary
To find and join a growth-oriented corporation in which I can specialize in any field or endeavor, commensurate with my experience, knowledge, training, and/or tested ability.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Hollywood Dermatology
05.2025 - Current
- Scheduled patient appointments using electronic health record system.
- Managed patient check-in and check-out processes efficiently.
- Assisted patients with insurance verification and billing inquiries.
- Maintained organized patient records to ensure compliance and accessibility.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Receptionist
Natura Dermatology & Cosmetics
09.2023 - 11.2024
- Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
- Obtained payments from patients and scanned identification and insurance cards.
- Prepared and processed patient referrals and transfer requests.
- Insurance verification
Medical Receptionist
HCA Florida Minimally Invasive Urogynecology/OBGYN
02.2023 - 08.2023
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
- Insurance verification and eligibility.
- Checked fax logs for incoming fax referrals.
- Collection of payments and balances upon check in.
Front Desk Receptionist
Penny Ball Academy
06.2019 - 07.2022
- Greeted parents upon entering the gymnasium.
- Responsible for new basketball player sign-up, including verifying documents and collecting payments.
- Answered all phone and email inquiries regarding fees, schedules, and travel arrangements.
- Assisted coaches with all communications and tournament schedules. Coordinated travel(airline and hotel) for out of state basketball tournaments.
Front Desk Receptionist
Hansel and Tookes Recreation Center
08.2021 - 05.2022
- Verified patron's member IDs upon entering recreation facilities.
- Assisted with new membership inquiries and processed all new sign-ups.
- Answered a multi-line phone system, providing stellar customer service in addition to transferring calls to appropriate personnel.
- Maintained a safe and sanitary environment by providing daily walk-throughs to ensure proper use of gym equipment and made sure members were dressed appropriately to uphold facility guidelines.
- Informed members of closing and sanitizing all gym stations and areas in preparation for next business day.
Education
Bachelor of Science - Psychology
Florida Agricultural And Mechanical University
Tallahassee, FL07-2022
Skills
- Microsoft office 365
- Proficient in Ecw/ Modmed
- Strong customer service mindset
- Insurance verifications
- Calm, courteous, and professional under pressure
- Referral verification
- Certified in Adult and Pediatric First Aid/CPR/AED
Timeline
Medical Receptionist
Hollywood Dermatology
05.2025 - Current
Medical Receptionist
Natura Dermatology & Cosmetics
09.2023 - 11.2024
Medical Receptionist
HCA Florida Minimally Invasive Urogynecology/OBGYN
02.2023 - 08.2023
Front Desk Receptionist
Hansel and Tookes Recreation Center
08.2021 - 05.2022
Front Desk Receptionist
Penny Ball Academy
06.2019 - 07.2022
Bachelor of Science - Psychology
Florida Agricultural And Mechanical University