Rajai Flournory

- Provide classroom management and instruction for various grade levels, ensuring a positive and productive learning environment.
- Implement lesson plans left by the primary teacher while maintaining classroom order and student engagement.
- Adapt to diverse student needs and adjust teaching methods to ensure comprehension and participation.

- Successfully launched and managed a cleaning business, overseeing all day-to-day operations, scheduling, and customer relations.
- Coordinated with clients to ensure exceptional service delivery and client satisfaction.
- Managed all administrative tasks including invoicing, documentation, and compliance with state regulations.
- Developed marketing strategies to increase client base, generating consistent business growth over 8+ years.
- Adapted and prioritized tasks to maintain business efficiency as the sole employee.

• Mentored and coached team members on QA topics and strategies.
• Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
• Reported progress, test metrics and results to project stakeholders.
• Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.

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• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.