Rajalakashmi Sasidharan
La Plata,MD
Summary
Dynamic IT professional with over 10 years of experience in cloud computing, data science, and software development, which includes designing AI-powered solutions and business intelligence tools. Developed cloud-based analytics infrastructure, enhancing data accessibility and decision-making. Skilled in mentoring and teaching, helping students gain hands-on technical expertise. Offers a strong commitment to leveraging emerging technologies for real-world problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT /Administrative Manager
Lakeview Dental Manitowoc
Waldorf
01.2022 - Current
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Analyzed existing workflows within departments in order to identify areas where improvements could be made.
- Communicated job expectations and trained staff to promote team building and discipline.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
Senior Technical Consultant
Infosys
Bangalore
06.2011 - 11.2021
- Led the strategic migration of over 30 legacy servers to cloud architecture, which significantly enhanced system efficiency.
- Achieved a 45% improvement in application performance after the migration, helping the team better meet user needs.
- Developed an automated data validation framework that reduced manual effort by 60%, allowing the team to focus on higher-value tasks.
- Transitioned the project management approach from waterfall to Agile methodology, establishing agile ceremonies across 12 scrum teams, which fostered better collaboration and adaptability.
- Mentored junior team members on Agile and scrum methodologies as well as AWS cloud technologies, helping them grow their skills and confidence in these areas.
- Reduced development cycle time by 40% through effective sprint optimization, which accelerated project delivery and improved team productivity.
- Implemented ITSM solutions for leading telecom providers in the UK, ensuring that service delivery met high standards of quality.
- Optimized workflows to reduce incident resolution time by 35%, resulting in quicker responses to customer issues.
- Achieved 99.9% application availability post-implementation, which greatly enhanced user satisfaction and trust in our services.
Education
Associate of Applied Science - Applied Generative AI Specialization
Purdue University
03-2025
Bachelor of Science -
Anna University
India04-2011
MS in Information Technology -
Washington University of Science and Technology
Skills
- Cloud Computing: AWS (EC2, VPC, IAM, Lambda, S3)
- Project & Database Management: MS Project
- AI & Machine Learning: OpenAI, Gradio UI, AI-driven analytics solutions
- Programming & Data Science: Python, SQL, Jupyter, MS Access
- System Administration: Linux, Hardware/S
Certification
- Microsoft Certified in MS SQL Studio Server Management
- Certified Global Agile Developer
Key Achievements
- Designed and developed a comprehensive AWS-based dental intelligence analytics tool, which enabled dental businesses to effectively integrate data from EHR systems, insurance claims, and operational sources, ensuring scalability, security, and cost-effectiveness.
- Created an AI-powered HR assistant chatbot using OpenAI and Gradio UI, which streamlined HR workflows by automating employee queries and improving response times.
- Developed AI-driven business intelligence solutions that helped organizations analyze large datasets, leading to better strategic decision-making; this included integrating predictive analytics models, automating reporting, and creating data visualization dashboards using Python, SQL, and Tableau.
Teaching & Mentoring Experience
- Trained professionals and students in AWS Cloud, and data science, focusing on real-world applications.
- Developed and delivered hands-on courses in Python, SQL, and AI-driven business intelligence.
- Mentored teams in cloud computing, AI, and data analytics, ensuring the adoption of best industry practices.
Communication Skills
Excellent communication skills enable me to collaborate with clients, stakeholders, and cross-functional teams to deliver high-quality results.
References
Available upon request
Timeline
IT /Administrative Manager
Lakeview Dental Manitowoc
01.2022 - Current
Senior Technical Consultant
Infosys
06.2011 - 11.2021
Bachelor of Science -
Anna University
MS in Information Technology -
Washington University of Science and Technology
Associate of Applied Science - Applied Generative AI Specialization
Purdue University
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