RAJANI CHAUDHARY

• Delivered exceptional customer service while fostering relationships with internal and external clients.
• Assisted customers with banking needs, including account openings and credit applications.
• Cultivated comprehensive knowledge of bank products, services, and financial offerings.
• Promoted bank products through sales activities and supported mortgage loan applications.
• Ensured adherence to Safe Act and relevant compliance regulations.

• Promoted collaboration between QA and development teams by actively participating in daily stand-ups, sprint planning meetings, and retrospectives.
• Collaborated with developers to swiftly identify, reproduce, and resolve critical bugs, ensuring timely delivery of high-quality products.
• Streamlined the testing process by diligently documenting test results and providing clear feedback for continuous improvement.
• Enhanced product quality by meticulously executing manual test cases and identifying defects in software applications.
• Kept up-to-date with industry best practices and emerging trends in manual testing methodologies to ensure the delivery of top-notch software products.
• Established trust among stakeholders by consistently delivering accurate status reports on defect tracking, root cause analysis findings, and overall progress towards quality objectives.

• Testing Accommodation:Testers might stay at hotels, resorts, or other accommodations offered by the agency and provide feedback on cleanliness, amenities, service, and overall experience.
• Assessing Transportation:If the agency offers transportation services, testers might evaluate the efficiency, comfort, and safety of those services.
• Documenting Experiences:Testers might document their experiences through written reports, social media, or other means, providing feedback on what worked well, what could be improved, and any potential issues encountered.
• Providing Recommendations:Testers would offer recommendations based on their experiences, suggesting adjustments to itineraries, accommodations, or other aspects of the travel experience to enhance customer satisfaction.
• Researching and Evaluating New Destinations or Services:Testers might be involved in researching and evaluating new destinations or services offered by the agency, providing feedback on their potential appeal to customers.

• Developed and executed comprehensive test plans and cases for HR application, ensuring feature coverage and performance standards.
• Identified, documented, and reported defects with precise descriptions and reproducibility evidence.
• Conducted functional, performance, regression, and usability testing to validate application quality.
• Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.

Optimized test scripts for faster execution, facilitating quicker identification of product flaws.

• Conducted root cause analysis to address recurring defects, driving targeted improvements in production processes.
• Ensured data integrity and accuracy of financial information to prevent errors and ensure correct reporting.
• Verified regulatory compliance of banking operations and systems with industry standards.
• Monitored adherence to established procedures and protocols across employees and systems.
• Tested functionality of bank systems and software, identifying and resolving bugs efficiently.
• Maintained accurate documentation of testing, reviews, and quality assurance activities for accountability.
• Developed training materials to educate employees on quality assurance procedures and practices.

• exposure to Oracle Xstore. Downstream testing through to mainframe. Validating Logs and validating bank logs.
• Concept of Agile Framework especially SAFE, JIRA and Zephyr. Along with this basic knowledge of Test creation, Test Execution and Defect logging.
• Individual Contributor with good communication skills.