Rajani Gummadidala
McKinney,TX
Summary
Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Automation Tester
Southwest Airlines
01.2019 - 12.2019
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Optimized test cases to maximize success of manual software testing.
- Discussed requirements and processes with project managers and developers.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Completed automation of functional and regression testing.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Updated and maintained project documentation for detailed recordkeeping.
- Created detailed test cases for use on diverse projects.
- Participated in available trainings to improve software knowledge.
- Built automated test scripts to handle repetitive software testing work.
- Kept scripts and test cases updated with current requirements.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Customer Service Representative
HDFC Bank
01.2008 - 08.2009
- Responded to customer requests for products, services, and company information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Managed timely and effective replacement of damaged or missing products.
- Implemented and developed customer service training processes.
- Increased efficiency and team productivity by promoting operational best practices.
- Identified and resolved discrepancies and errors in customer accounts.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
Education
MBA - Project Management
Columbia Southern University
Orange Beach, AL04-2021
Bachelor of Science - Electrical, Electronics Engineering
JNTU
Hyderabad, India05-2007
Skills
- Testing scripts
- Automation design
- Virtualization
- Plan configuration
- Programming
- Defect tracking
- Testing tools
- Java
- QA
- Agile methodology
- Customer relations
Certification
ASTQB
Timeline
Automation Tester
Southwest Airlines
01.2019 - 12.2019
Customer Service Representative
HDFC Bank
01.2008 - 08.2009
MBA - Project Management
Columbia Southern University
Bachelor of Science - Electrical, Electronics Engineering
JNTU
ASTQB
(American Software Testing Qualifications Board)
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