Rajasekhar Pachipala
North Brunswick,NJ
Summary
Intelligent Service Delivery Manager with 15 Years of experience in IT industry. Strong leader known for driving efficiency and cost savings through continuous process improvements. Polished individual with drive to proactively initiate positive change.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Delivery Manager
Tata Consultancy Services
New York, NY
11.2022 - Current
- Planned and Supervised Application production support team for 24*7.
- Ensuring onetime delivery of technical services
- Maintained proper staffing levels to guarantee timely and accurate deliveries.
- Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
Technical Lead
Tata Consultancy Services
Jackson, MS
06.2016 - 11.2022
- Adopted new technologies to address changing industry needs, Teradata to Snowflake migration.
- Investigated system issues and implemented resolutions to reduce downtime, delivered executive reports to Board and CXOs on time.
- Supervised architecture, design and implementation of company-wide platforms and applications.
Education
Master of Science - Electrical Engineering
NATIONAL INSTITUE OF TECHNOLOGY
WARANGAL05.2007
Skills
- Snowflake Cloud data warehouse
- Data Architecture and Modeling
- TOGAF Enterprise architecture
- Program Leadership
- Critical Thinking
- Growth and Transformation Concepts & Practices
- Organizational Change Management
- Interpersonal Skill
- Business Acumen
- Strategic Thinking
- Operational Efficiency
- Oracle OSB 11g
Certification
- TOGA certified Enterprise architect
- ITIL V3 Foundation certified
- Oracle PL/SQL Developer Certified Associate (OCA).
- Oracle Certified Oracle Data Integrator 11g Certified
Implementation Essentials (1Z0482) - Oracle Certified SOA Infrastructure Implementation
expert.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Service Delivery Manager
Tata Consultancy Services
11.2022 - Current
Technical Lead
Tata Consultancy Services
06.2016 - 11.2022
Master of Science - Electrical Engineering
NATIONAL INSTITUE OF TECHNOLOGY
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