RAJASEKHARAM SHAKER ATTALURI
LevaData
Irvine,CA
13
years of professional experience
Strategic Enterprise and Customer Success Leader with 13 years of experience driving value realization and growth in Fortune 500 sectors. Manages an $18M ARR portfolio while achieving 100% Gross Revenue Retention and generating over $1M in expansion revenue. Integrates technical workflow and analytics to deliver operational and financial results, standardizing implementations and enhancing customer adoption across diverse enterprise accounts.
Work History
Senior Customer Success Manager
2 Years 5 Months- Owned the 15 highest-revenue Fortune 500 enterprise accounts, representing $18M ARR and $30B+ in annual customer direct-material spend; maintained 100% gross revenue retention and net revenue retention above 100%.
- Led executive success plans and quarterly business reviews with CPO, VP-, and finance-level sponsors, saving, adoption, performance, and risk KPIs to align priorities and sustain value realization.
- Led executive success plans and quarterly business reviews with CPO, VP, and finance-level sponsors to align priorities and ensure sustained value realization through effective management of saving, adoption, performance, and risk KPIs.
- Analyzed $3B+ in customer spend to identify cost and supplier-risk opportunities, supporting negotiations that generated $10M+ in documented annual customer savings and strengthening executive ROI narratives.
- Analyzed $3B+ in customer spend to uncover cost and supplier-risk opportunities, facilitating negotiations that resulted in $10M+ in documented annual customer savings and enhancing executive ROI narratives.
- Developed AI-driven meeting-intelligence and product-usage analytics to identify churn and expansion signals, enabling targeted interventions and proactive management of account risk.
- AI-enabled enterprise SaaS platform for direct-material sourcing, cost analytics, and supplier risk.
Customer Success Manager
3 Years 5 Months- Oversaw enterprise onboarding, technical implementation, enablement, and early-stage adoption initiatives to ensure smooth transitions for clients.
- Partnered with Engineering to redesign data-ingestion workflows, reducing per-customer processing time from 24 to 8 hours and improving implementation capacity and time to value.
- Led enterprise onboarding, technical implementation, enablement, and early-stage adoption.
- Created global enablement programs, including regional training, office hours, and product-release webinars for 500+ users, driving active platform usage from 56% to 86%.
- Facilitated 8–10 quarterly proof-of-concept opportunities by scoping data requirements, delivering product demonstrations, and crafting ROI-based executive value stories with Sales to enhance customer engagement.
Supply Chain Systems Analyst, Strategic Sourcing
4 Years 5 Months- Led enterprise data and analytics initiatives, enhancing stakeholder adoption across global Strategic Sourcing organization.
- Replaced 30+ legacy reporting tools with executive KPI dashboards, improving visibility into cost, supplier performance, and operating risk for 400+ sourcing professionals.
- Replaced 30+ legacy reporting tools with executive KPI dashboards, enhancing visibility into cost and supplier performance for 400+ sourcing professionals.
- Trained and mentored eight analysts on data modeling and reporting tools, building capability in analytics workflows.
Industrialization Engineering Analyst
3 Years 5 Months- Managed enterprise systems delivery and change management for distribution operations to enhance operational efficiency.
- Managed a technical team delivering labor-management-system enhancements and Lean improvement initiatives that generated $1M in annual operating-cost savings.
- Led technical team in delivering labor-management-system enhancements and Lean initiatives, achieving $1M in annual operating-cost savings.
Education
MBA - Finance
Master of Science - Industrial Engineering
B.Tech. - Mechanical Engineering
Skills
Customer advocacy
Customer data analysis
Client relationship management
Customer engagement
Data-driven decisions
Software deployment
Account development
Azure Data Warehouse
Data integration
Process optimization
Account strategy development
HubSpot
CORE STRENGTHS
- Strategic Enterprise Accounts
- Gross & Net Revenue Retention
- Renewals & Multi-Year Contracts
- Upsell & Cross-Sell
- Executive Business Reviews
- Customer Success Plans
- Adoption & Time-to-Value
- Executive Stakeholder Management
- Customer Health & Risk Management
- Technical Implementation
- Data & ERP Integrations
- Cross-Functional Leadership
- AI-Enabled SaaS
- ROI Business Cases
- Product Feedback & Escalation Management
Timeline
Senior Customer Success Manager
LevaData
02.2024 - 07.2026Read More
Customer Success Manager
LevaData
09.2020 - 02.2024Read More
Supply Chain Systems Analyst, Strategic Sourcing
Rockwell Automation
09.2016 - 02.2021Read More
Industrialization Engineering Analyst
Rockwell Automation
04.2013 - 09.2016Read More
UCLA Anderson School of Management
MBA from Finance
Read More
Purdue University
Master of Science from Industrial Engineering
Read More
Sreenidhi Institute of Science And Technology
B.Tech. from Mechanical Engineering
Read More