Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Rajashree Pal

Nashville,GA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Proactive and caring worker with [Number] years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

21
21
years of professional experience

Work History

Lead Inventory and Sales Associate

Old Navy
08.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Preschool Teacher

Goddard School
08.2021 - 08.2023
  • Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
  • Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
  • Organized special events like field trips, holiday celebrations, or guest speakers to enhance the educational experience for students while building a sense of community within the classroom.
  • Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
  • Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting without sacrificing overall quality of education provided to all students.
  • Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.

Senior Customer Service Associate

Kroger
01.2018 - 05.2021
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Enhanced customer satisfaction by efficiently resolving service issues and providing timely solutions.
  • Increased customer retention through active listening, empathy, and tailored assistance for individual needs.
  • Streamlined communication with clients by implementing new CRM software to track interactions and support requests.
  • Collaborated with team members to develop and implement strategies for improving overall customer experience.
  • Mentored junior associates in maintaining a high level of professionalism and delivering exceptional service to clients.
  • Reduced call wait times by optimizing workflows and resource allocation within the customer service department.
  • Established positive relationships with customers through personalized interactions and genuine concern for their needs.
  • Contributed to company growth by upselling products and services based on customers'' specific requirements.
  • Coordinated effectively with other departments to address customer concerns beyond the scope of the service team''s capabilities.
  • Maintained detailed records of customer feedback, using data to guide improvements in processes and procedures.
  • Managed challenging situations calmly and professionally, deescalating conflicts as necessary while preserving client relationships.
  • Led training sessions for new hires, ensuring consistent quality of service across the team.
  • Implemented measures to ensure compliance with industry regulations, protecting both customers and the organization from potential liabilities.
  • Handled customer inquiries and complaints with professionalism to restore satisfaction.
  • Greeted customers and listened closely to problems described to determine solutions.
  • Demonstrated adaptability and resilience in response to rapidly changing business needs and market trends, ensuring sustained high levels of customer satisfaction.

Preschool Lead Teacher

EuroKids Pre-School
07.2003 - 06.2007
  • Enhanced student learning experiences by incorporating hands-on activities and group projects into lesson plans.
  • Strengthened communication skills among students through structured group activities and peer review sessions.
  • Achieved higher levels of student participation with interactive teaching methods and engaging materials.
  • Built strong relationships with parents, providing regular updates on student progress and addressing concerns promptly.
  • Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.

Education

Master of Arts - English Literature

Calcutta University
West Bengal, India
06.2003

Bachelor of Arts - Philosophy Honors

Calcutta University
West Bengal, India
06.2001

Skills

  • Child Development Associate- Tennessee Early Childhood Training Alliance (TECTA) certified
  • Certified Infant and Child CPR
  • Client Account Management
  • Payment Processing
  • Business Development
  • Guitar/Flute/Piano
  • Storytelling Voices
  • Skills to support Special needs children

Accomplishments

Favorite teacher ranking given by preschool students of Eurokids.

Received cash and rewards for highest sales performance in 2020.

Affiliations

  • Painting
  • Gardening
  • Singing
  • Baking and cooking
  • Web designing

Timeline

Lead Inventory and Sales Associate

Old Navy
08.2023 - Current

Preschool Teacher

Goddard School
08.2021 - 08.2023

Senior Customer Service Associate

Kroger
01.2018 - 05.2021

Preschool Lead Teacher

EuroKids Pre-School
07.2003 - 06.2007

Master of Arts - English Literature

Calcutta University

Bachelor of Arts - Philosophy Honors

Calcutta University

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Rajashree Pal