Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

RAJATH KRISHNAMOORTHI

Monmouth Junction,NJ

Summary

An accomplished and result-oriented Business Analyst in Robotic Process Automation with over 8 years of experience in various domains such as Healthcare, Finance and Banking. Skilled in applying software development life cycle (SDLC) methodologies, Waterfall and Agile (SAFe, Scrum). Excellent work ethics and analytical skills coupled with outstanding communication, written and interpersonal skills describing a committed team player. Capable of bringing enthusiasm and awareness to teams, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. certified in Automation Anywhere as Business Analyst, Scrum master, Python for data science and AI development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

BUSINESS ANALYST – ROBOTIC PROCESS AUTOMATION

Flagstar Bank
06.2022 - Current
    • Responsible for eliciting, validating, verifying, and documenting project requirements from impacted stakeholders.
    • Performed feasibility analysis, complexity analysis and ROI analysis and presented summary to internal customers and key stakeholders and walk them through to-be design of automated process.
    • Calculated automation% and (Full Time Equivalent) FTE benefit.
    • Translates high-level business needs into User Stories to illustrate purpose of functional requirements, always with clear and concise understanding of customer experience
    • Leads meetings and working sessions with cross-functional stakeholder groups to drive collaboration and positive outcomes.
    • Provides recommendations to management for critical, timely decisions .
    • Managed several automation projects concurrently, spanning different phases of the Robotic Development Life Cycle (RDLC ).
    • Performed POC (Proof of Concept) on Automation Anywhere to help in selecting suitable tool for RPA implementation.
    • Proficient in creating Process Description Documents (PDDs) and (To-Be) Automated Process Description - SDD (Solution Design Document).
    • Effectively led and developed more than 15 projects, ensuring successful deployment and achieving savings of almost 15,000 hours through the implementation of Automation Anywhere.
    • • Leads meetings and working sessions with cross-functional stakeholder groups to drive collaboration and positive outcomes.

BUSINESS ANALYST – ROBOTIC PROCESS AUTOMATION

Credit One Bank
01.2021 - 05.2022
    • Performed business relationship management by working with key stakeholders to identify processes to be automated and created automation pipelines.
    • Traveled to multiple geographic locations to meet with Business Stakeholders directly and perform assessments.
    • Presented Business Cases and obtained sign offs before beginning automation.
    • Central point of communication between developers and business.
    • Facilitated work with solution architect and impacted teams to translate requirements into detailed functional designs for development at, testing and implementation.
    • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
    • Designed Process Definition Document (PDD) detailing automation of bot with necessary UML diagrams including- Activity flow diagrams, Data flow diagrams, static system screenshots and process Service Level Agreements (SLA) for a realistic visualization.
    • Worked closely with Solution Architect to create Solution Design Document (SDD) defining technical aspect of RPA solution and approval.
    • Effectively led and developed 36 bots, ensuring successful deployment and achieving savings of almost 55,000 hours through the implementation of Automation Anywhere and totaling over $2million.
    • Comprehensive knowledge of both Robotic Development Life Cycle (RDLC) and Software Development Life Cycle (SDLC) utilizing Automation Anywhere/Automation Anywhere A360.
    • Conducted problem identification and root cause analysis for bottlenecks and redundancies.
    • Conducted a comprehensive GAP Analysis for the new system, generating detailed AS-IS and TO-BE documents.
    • Managed change requests by analyzing and preparing necessary documentation for submission to the change request board, which oversees the approval process.
    • Provided support to business users and the test team during User Acceptance Testing (UAT) and reviewed test case documents. • Collaborated with development and testing teams to ensure the timely achievement of release objectives.

BUSINESS ANALYST

CVS/ Aetna Pharmacy Inc
08.2019 - 12.2020
    • · Responsible for Business Analysis , overseeing the gathering of both technical and non-technical requirements for the developers.
    • · Gathered Business Requirements from Business Clients , SMEs, Stakeholders, and IT partners through Brainstorming sessions , performed extensive document review to develop an in-depth understanding of business processes, Customer behavior to facilitate requirement validation during Joint Application Design (JAD)/Joint Application Requirements (JAR) sessions.
    • · Worked independently to define, test, and implement project functional requirements.
    • · Proficient in creating various documents like Business Requirements Documents (BRD) and Functional Requirement Documents (FRD).
    • · Created software requirements artifacts and deliverables for documentation and communication purposes.
    • · Maintained the Product Backlog Items (PBIs) and defects by prioritizing and tracking the user requirements and Requirement Traceability using JIRA, and f ormulated various charts, reports, and dashboards using Tableau .
    • · Participated in Scrum ceremonie s and assisted the Product owner in writing the Acceptance Criteria in Gherkins format, and extensively used JIRA for converting requirements to user stories and helped in framing the Definition of Done (DoD).
    • · Assisted the Product owner in giving the Definition of Ready (DOR) to user stories in the Backlog Grooming session and the Definition of Done (DOD) in Sprint Review.
    • · Assisted in creating SQL queries by using functions like joins, unions, outer joins, group by, order by, and aggregate functions to extract data.
    • · Helped the team in implementing the ETL process using Informatica PowerCenter and performing OLAP operations.
    • · Collaborated with Data Scientists and actuaries' team-end users to ensure timely delivery of data in the desired form that aligns with business needs.
    • · Performed API testing using Postman to check if the APIs are returning the desired format as defined and required by the workflow.
    • · Hands-on experience in SQL queries for retrieving data and has a good understanding of Data Warehousing concepts - OLAP, OLTP, ETL.
    • · Created test cases for manual testing in Integration testing, System testing, and User Acceptance Testing (UAT).
    • · Helped the organization by collaborating with User Experience (UX) to analyze the interface by updating the PM and PO with monthly request reports by developing working wireframes, and prototypes using Balsamiq Mock-ups.
    • · Worked closely with upstream and downstream teams to ensure smooth coordination and alignment of all teams with the project goals.
    • · Fostered collaboration among project teams and motivated team members to achieve team and organizational goals.
    • · Identified, and guided teams through areas for improvement, including process, development practices, and internal and external impediments.

BUSINESS ANALYST

Omaxim Technologies
06.2015 - 05.2018
    • • Worked closely with stakeholders to understand and document business requirements.
    • • Fostered the open communication between executive stakeholders, engineering and marketing, resulting in speed improvement of the feature development lifecycle by 22% year over year.
    • • Prioritized and maintained a backlog of features, enhancements, and bug fixes.
    • · Assisted in designing orchestrations , creating transactions, and integrating web services and APIs into the Orchestration implementation and performed Data Mapping for creating the orchestration process to generate reports.
    • · Prepared Data Mapping to identify and standardize data from the OLTP to OLAP database during Extract Transform Load (ETL) process using Informatica Power Centre for better assisting in creating API and Webservices for interaction between systems.
    • · Handled and documented Change Requests and implemented the change request effectively by following change management protocol designed by Change Control Board (CCB).
    • · Validated the API request and response payloads and assisted developers in API documentation using the Postman.
    • · Involved in Daily scrum meetings, Sprint planning, Sprint review and Sprint retrospective, and aided in maintaining artifacts such as Product Backlog, Sprint Backlog and managed to resolve Dependencies and Impediments in every scrum ceremony.
    • · Actively engaged business users in the Sprint Review and demonstrated Potentially Shippable Product Increment (PSPI) to validate on agreed requirements as per the defined Definition of Done (DoD) created by myself and business stakeholders.
    • · Designed the Test Plan, Test Cases and Test Scenarios for validating Web Services and APIs based on the defined user stories and acceptance criteria and facilitated smoke testing, functional testing, integration testing and regression testing.
    • · Assisted the QA team by providing positive and negative test cases and maintaining RTM to match used cases to all the test cases.
    • · Strong experience in conducting User Acceptance Testing (UAT) with complete guidance and update release note & runbook for each release as well as reviewing Test Procedures and Creating Test Cases .
    • · Facilitated Triage calls to identify defects by performing Root Cause analysis and mitigated it along with the development and testing team.
    • · Actively involved in setting up the Orchestration Process within the applications using RESTful Webservices/APIs.
    • · Worked on RPA project in providing APIs, identifying schedulers to automate fetching collateral data.
    • · Facilitated System Demo to Inspect and Adapt Minimum Viable Products (MVP), also engaged in Innovation and Planning Workshops, PI Planning, PO Council Meetings and Release Management Meetings.

Education

Master of Science - Analytics

Harrisburg University of Science And Technology
Harrisburg, PA
08.2019

Skills

    RPA Toolset- Automation Anywhere

    Methodologies- Agile, Waterfall

    Frameworks- SAFe, Scrum

    Web Technologies- XML, XMLSpy, JSON, HTML, SOAP, RESTful

    Modeling Tools- Drawio, Balsamiq, MS Visio, Lucid chart,

    Project management Tools- JIRA, Azure DevOps, Rally

    Documentation Tools- MS Share Point, Confluence, Swagger

    Testing Tools- Postman, SoapUI, Selenium

    BI Tools- Tableau, Power BI, SAP Crystal Reports, XSL-FO

    ETL- Informatica Power Center, SSIS

    Databases- SQL Server, MySQL

Certification


  • Certified Scrum Master , Certificate ID: 38085679426323


  • Certified Business Analyst in Robotic Process Automation, Certificate ID: 821209


  • Python for Data science and AI development: https://coursera.org/verify/YRBCEUUANE8V

Timeline

BUSINESS ANALYST – ROBOTIC PROCESS AUTOMATION

Flagstar Bank
06.2022 - Current

BUSINESS ANALYST – ROBOTIC PROCESS AUTOMATION

Credit One Bank
01.2021 - 05.2022

BUSINESS ANALYST

CVS/ Aetna Pharmacy Inc
08.2019 - 12.2020

BUSINESS ANALYST

Omaxim Technologies
06.2015 - 05.2018

Master of Science - Analytics

Harrisburg University of Science And Technology

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RAJATH KRISHNAMOORTHI