Rajdeep Kaur Sandhu
Brampton,ON
Summary
Reliable customer service associate possessing impeccable sales record and exceptional customer service skills. Processes customer transactions, rotates merchandise and identifies and resolves customer conflicts. Commended for consistently contributing to company growth through successful business transactions.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Retail Customer Service Associate
Subzi Mandi ( Indian Grocery Store)
Mississauga, ON
10.2023 - Current
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assembled completed orders and processed accurate payments to minimize accounting errors.
- Fulfilled customers' special requests for merchandise and delivery times.
- Distributed information to in-store guests and answered questions to serve needs and drive sales.
- Maintained up-to-date knowledge of product and service changes.
- Increased efficiency and team productivity by promoting operational best practices.
- Promptly responded to inquiries and requests from prospective customers.
Customer Service Representative
Manitoba International Institute
Amritsar, Punjab ( India )
11.2019 - 07.2023
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Assisted customers with regard to payment doubts and Discharge.
- Answered constant flow of customer calls with minimal wait times.
Education
MBA - Marketing And Retail Management
Guru Nanak Dev University
Amritsar (Punjab) 07.2016 - 05.2018
BBA - Business Administration And Management
Khalsa College
Amritsar (Punjab) 07.2013 - 05.2016
Skills
Service standard compliance
undefinedTimeline
Retail Customer Service Associate
Subzi Mandi ( Indian Grocery Store)
10.2023 - Current
Customer Service Representative
Manitoba International Institute
11.2019 - 07.2023
MBA - Marketing And Retail Management
Guru Nanak Dev University
07.2016 - 05.2018
BBA - Business Administration And Management
Khalsa College
07.2013 - 05.2016
Skills
Service standard compliance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridImportant To Me
Career advancementFlexible work hoursWork-life balancePersonal development programsCompany CultureSimilar Profiles
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