Ra'Jean Pickett
Silver Spring,MD
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Uber Partner
Uber, Lyft
11.2021 - Current
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Security Guard
Securitas Security Services USA
10.2016 - 11.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Cashier
Forman Mills
03.2016 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Softlines Team Member
Target
01.2015 - 03.2016
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
Bowie High School
Bowie, MD03.2014
Skills
- Administrative Support
- Inventory Tracking
- Handheld Computer Device Software
- Microsoft Office
- Customer Satisfaction
- Assertiveness
Timeline
Uber Partner
Uber, Lyft
11.2021 - Current
Security Guard
Securitas Security Services USA
10.2016 - 11.2021
Cashier
Forman Mills
03.2016 - 10.2016
Softlines Team Member
Target
01.2015 - 03.2016
High School Diploma -
Bowie High School
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