Rajel Leah Berdichevsky
Brooklyn,NY
Summary
At Parkglen Animal Clinic, I honed my expertise in medication and vaccine administration, alongside developing strong client relations through compassionate care. My proactive approach significantly enhanced clinic efficiency and patient satisfaction, showcasing my ability to manage both technical tasks and emotional support with empathy and precision. My proactive approach and dedication to animal welfare have consistently elevated the standard of care.
Overview
4
4
years of professional experience
Work History
Veterinary Technician
Parkglen Animal Clinic
11.2019 - 06.2023
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional experience.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Obtained patient history from owners and assisted doctor in performing physical examinations.
- Administered vaccinations to cats and dogs.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Prepared, sterilized and maintained medical instruments and equipment.
- Collected and prepared specimens for laboratory testing.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Maintained detailed records of animal health care and diagnostic treatments.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
Education
GED -
GED
Online11.2024
Skills
- Medication Administration
- Vaccine administration
- Medical History Collection
- General anesthesia monitoring
- Surgical Preparation
- Pharmacy Duties
- Client Education
- Nail Trimming
- Treatment Administration
- Supply Restocking
- Medical record-keeping
- Fluid Therapy
- Animal Vaccinations
- Patient Check-Ins
- Medical Equipment Maintenance
- Medical Histories
- Patient Discharge
- Euthanasia Assistance
- Financial Transactions
- Clear Communication
- Client Relations
- Appointment Scheduling
- Inpatient Care
- Post-surgical Monitoring
- Surgery and Procedure Preparation
- Customer Service
- Responsible and Reliable
- Patient bathing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Recommendation Letter
To whom it may concern:
I have known Rachel Berdechevsky and her family since she was a middle school student. I have always
found her to be intelligent and helpful, but it was not until Rachel came to work at Parkglen Animal Clinic
that I realized her potential as an employee. Rachel learns very quickly and mastered all tasks assigned to
her within the first week. She filled prescriptions flawlessly, assisted in the exam room did pre and post
surgical preparation and made sure the clinic and the equipment was clean and orderly.
Rachel interacts compassionately with animals. She can hold them still without their feeling threatened.
She is that one employee who always notices if an animal is uncomfortable or in distress and is never
afraid to speak up and notify the doctor. Although Rachel’s energy level is high, when she handles
animals she conveys a sense of calm that makes them feel at ease. This rapport is difficult to find in an
employee.
Rachel’s interaction with clients is exceptional. She is friendly and personable, efficient and helpful.
Rachel is excellent on the phone and manages to convince clients to make appointments rather than
listening to them ramble endlessly. This too is difficult to find in an employee.
Another important trait that comes to mind is Rachel’s ability to perform under stress. No matter how
busy it gets, how many emergencies are occurring, how delicate the situation, Rachel can convey calm
and maintain her composure. She may feel panic inside, but nobody around her would notice.
Rachel would be an asset to any veterinary clinic. She will learn her job quicky, follow instructions and
make friends. Rachel is an animal person and a people person. Her intelligence and experience combine
to make her an excellent employee. Please do not hesitate to contact me for any more information. Our
office number is 281-495-1001. My personal number is 713-705-6547. Our email is
parkglenac@gmail.com.
Meris Hamilton
Office Manager Parkglen Animal Clinic,
11753 W Bellfort Suite 123, Stafford, TX 77477
Timeline
Veterinary Technician
Parkglen Animal Clinic
11.2019 - 06.2023
GED -
GED
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