Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Assistant
Houston Community College
Houston, TX
12.2022 - Current
General office duties: such as answering phones, responding to emails, filing paperwork, organizing documents, and managing office supplies.
Office signage: Creating, updating, and placing signage around the office or at events to provide information or directions.
Follow-up phone calls: Contacting students, educators, or participants to follow up on previous interactions, confirm appointments, gather feedback, or provide information.
Data entry: Inputting and updating information into databases, spreadsheets, or other software systems accurately and efficiently.
Compiling data and producing reports: Gathering data from various sources, analyzing it, and creating reports or presentations to communicate findings or progress.
Participating in program/professional development trainings: Attending workshops, seminars, or courses to enhance skills and knowledge relevant to your role.
Crew Member
Raising Cane's
Houston, TX
02.2022 - 09.2022
Taking and placing orders: Interacting with guest, taking their orders either in person or over the phone, inputting those orders into the system, and ensuring accuracy. I also needed to provide recommendations, answer questions about the menu, and handle special requests or modifications.
Prepping: preparing ingredients, such as marinating meats, portioning out items, and getting everything ready for service. This ensured that the kitchen runs smoothly during our busiest periods and that the cooks have everything they need to prepare orders efficiently.
Closing duties: As a closer, I was responsible for completing tasks to prepare the restaurant for the next day. Involve restocking supplies, cleaning and sanitizing the kitchen and dining areas, closing out cash registers, reconciling receipts, and securing the premises.
Gas Station Attendant
SAAB PETROLEUM (Chevron) gas station
Houston, TX
08.2021 - 01.2022
Customer Service Duties:
Assisting Customers: helping customers with their needs, such as pumping gas, operating the car wash, and selling lottery tickets. It was important to provide friendly and efficient service to ensure customer satisfaction.
Handling Transactions: Includes processing payments for gas, car wash services, and lottery purchases, as well as handling cash and totaling my drawer at the end of the shift change.
Maintained cleanliness of the store, including floors, shelves, counters and windows.
Stocked shelves with merchandise and ensured that pricing was correct.
Package Handler
FedEx Ground
Katy, TX
03.2020 - 08.2020
Loading up the back of an 18-wheeler truck: This task involved physical labor and teamwork to load goods onto a large truck for transportation. Safety protocols and efficiency in loading items while minimizing damage were important factors.
Seasonal position during lockdown
Used scanners to track parcel information, condition or receipt.
Hot Line Cook/Night Closer
Freddy’s Frozen Custard & Steakburgers
Houston, TX
03.2016 - 09.2019
Responsibilities include meticulously inspecting food preparation processes, monitoring ingredient quality, conducting thorough taste tests, and coordinating with kitchen staff to maintain efficient operations. Your attention to detail and commitment to maintaining Freddy's high standards will contribute to our continued success in providing exceptional dining experiences for our customers.
1. Cash Handling: Counting cash registers and preparing bank deposits. Reconciling cash sales with receipts and ensuring accuracy in accounting.
2. Inventory Management: Conducting inventory counts to track food, beverage, and supplies usage. Identifying any shortages or overages and reporting them to management.
3. Cleaning and Sanitizing: Ensuring that all areas of the restaurant, including the kitchen, dining room, and restrooms, are thoroughly cleaned and sanitized according to health and safety regulations.
4.Final Checks: Walking through the restaurant to check for any items that may have been overlooked or left behind. Verifying that all equipment is turned off and that no potential safety hazards exist.
Prepared and cooked food items in accordance with recipes and established standards.
Properly labeled containers of prepared foods for identification purposes.