Rajen Kumar Makhal
Peachtree Corners,USA
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
32
32
years of professional experience
Work History
General Operations Manager
Procat Hotel & Catering Services LLC
08.2023 - 09.2024
- Approving requisitions for equipment, materials, and supplies within limits of the budget
- Direct investigations into causes of customer complaints and report to Management, if necessary
- Negotiating contracts with equipment and materials suppliers
- Evaluating service providers on yearly basis through SLA’s and KPI’s
- Acting as representative before government commissions or regulatory bodies during the review of policies or procedures
- Recruiting and monitoring staff and conduct performance appraisal/review for staff members
- Examining the staff, if they can give acceptable performance for the job which is assigned
- Meeting with all managers to review / discuss their staff members' performance appraisals
- Preparing, maintaining and submitting the reports and records to the Managing Director
Hotel & Catering Operations Manager
New Horizons
02.2022 - 03.2023
Country Food Safety Manager
Ecolog International FZE
03.2019 - 07.2020
Regional Training & Operations Manager
United Families Catering
09.2012 - 03.2019
Hotel General Manager
SUNRISE BEACH RESORT
08.2011 - 08.2012
Mobilization Hospitality Catering Project Manager
Renaissance Management services, LLC.
05.2010 - 05.2011
- Company Overview: Subcontractor of DYN-CORP
- Subcontractor of DYN-CORP
General Manager (Operation)
SUNRISE BEACH RESORT AND APARTMENT
04.2006 - 04.2010
FINE DINING MANAGER
LONE STAR
05.2002 - 12.2002
ROYAL CARRIBEAN CRUISE LINE
10.2000 - 04.2002
ASST.F & B MANAGER (Coffee Shop)
Ajman Kempinski Hotel & Resort
08.1998 - 09.2000
F & B Executive
Taj Leisure Hotel & Palace
04.1992 - 04.1998
Education
Bachelor of Arts (BA) - IHM& HACCP LEVEL 3, QAQC SERVSAFE & DCA, OSHA
EFST
ABUDHABI, U.A.EDiploma in computer application -
Neha Infosys
Seafarers Marines Institute Academic Course -
Seafarers Marines Institute
OSHA (Occupational Safety And Health Administration) 10 Hours Training Classes -
08.2003
STCW 95 Course -
ROYAL CARRIBEAN CRUISE LINE
01.2002
Skills
- Operational strategy
- Team leadership
- Project management
- Process improvement
- Resource allocation
- Budget administration
- Performance optimization
- Supply chain coordination
- Quality assurance
- Stakeholder management
Personal Information
- Passport Number: X 4491628
- Passport Date Of Issue: 03/18/24
- Passport Expiry Date: 03/17/34
- Father's Name: Late Jacob Makhal
- Date of Birth: 06/30/69
- Marital Status: Married
Accomplishments
- Increased company savings by 40% through corporate consensus-building and cross-functional geographical team coordination and development.
- Reduced lost workdays and recordable incidents to 50% by implementing a safety awareness program.
- Saved the company approximately 2 million Dirhams
Languages
English
Native or Bilingual
Italian
Elementary
Hindi
Full Professional
Marathi
Native or Bilingual
Bengali
Native or Bilingual
Arabic
Professional Working
Timeline
General Operations Manager
Procat Hotel & Catering Services LLC
08.2023 - 09.2024
Hotel & Catering Operations Manager
New Horizons
02.2022 - 03.2023
Country Food Safety Manager
Ecolog International FZE
03.2019 - 07.2020
Regional Training & Operations Manager
United Families Catering
09.2012 - 03.2019
Hotel General Manager
SUNRISE BEACH RESORT
08.2011 - 08.2012
Mobilization Hospitality Catering Project Manager
Renaissance Management services, LLC.
05.2010 - 05.2011
General Manager (Operation)
SUNRISE BEACH RESORT AND APARTMENT
04.2006 - 04.2010
FINE DINING MANAGER
LONE STAR
05.2002 - 12.2002
ROYAL CARRIBEAN CRUISE LINE
10.2000 - 04.2002
ASST.F & B MANAGER (Coffee Shop)
Ajman Kempinski Hotel & Resort
08.1998 - 09.2000
F & B Executive
Taj Leisure Hotel & Palace
04.1992 - 04.1998
Diploma in computer application -
Neha Infosys
Seafarers Marines Institute Academic Course -
Seafarers Marines Institute
OSHA (Occupational Safety And Health Administration) 10 Hours Training Classes -
STCW 95 Course -
ROYAL CARRIBEAN CRUISE LINE
Bachelor of Arts (BA) - IHM& HACCP LEVEL 3, QAQC SERVSAFE & DCA, OSHA
EFST
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