Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Rajesh Bhagwandass

Winter Garden,FL

Summary

My name is Rajesh Bhagwandass and I am a very motivated cybersecurity professional with hands-on experience in penetration testing, vulnerability assessment, and ethical hacking. I am seeking a role in computers; I am dedicated and motivated recent graduate with an Associate's Degree in Computers seeking to apply my knowledge and talents in a professional context. I am very passionate about technology and I am looking for a chance to obtain hands-on experience, contribute to a dynamic team, and keep learning in the ever-changing field of computers. I am a quick learner with a strong work ethic, eager to take on new challenges and advance in a technical capacity. I have hands-on experience in penetration testing, vulnerability assessment, and ethical hacking. Strong foundation in network security, system administration, and incident response. Currently pursuing industry-recognized certifications (CompTIA A+, Network+, Security+). Passionate about securing IT infrastructure and eager to contribute technical expertise to a dynamic cybersecurity team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Staff

Publix Supermarkets
01.2023 - Current
  • Delivered excellent customer service, handling inquiries and resolving complaints efficiently.
  • Assisted customers with transactions, improving satisfaction and store experience.

IT Service Technician

Orlando Health
Orlando, FL
08.2024 - 01.2025
  • Deployed, re-imaged, and relocated workstations to support IT operations.
  • Managed service tickets from hospital staff, troubleshooting hardware/software issues.
  • Provided technical support and ensured system compliance with security protocols.
  • 6-Month Contract
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.

Merchandise Associate

CVS Pharmacy
01.2022 - 01.2023
  • Maintained accurate inventory records and organized product displays.
  • Ensured timely stock replenishment to optimize store operations.
  • Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
  • Balancing workload efficiently by prioritizing tasks based on urgency or importance.

Sales Representative

AT&T
01.2021 - 01.2022
  • Educated customers on telecommunications products and generated new sales leads.
  • Provided technical support and assisted in negotiating pricing contracts.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Education

Associate of Science - Cybersecurity and Network Engineering

Valencia College
Orlando, FL
08.2024

High School Diploma - undefined

West Orange High School
Winter Garden, FL
05.2021

Skills

  • Cybersecurity & Ethical Hacking
  • Penetration Testing & Vulnerability Assessment
  • Networking & Systems Administration
  • Cisco Router Configuration
  • IP Addressing & Subnetting
  • Windows Server Administration
  • Active Directory & User Management
  • Linux Security & Administration
  • Installation and repair
  • Customer service
  • Punctual and reliable

Accomplishments

  • Conducted multiple collaborative projects with students and coworkers during my studies in Cybersecurity, strengthening both technical and teamwork skills.
  • Designed and built large-scale network infrastructures using Cisco Packet Tracer, focusing on network topology, routing, and configuration.
  • Performed network traffic analysis and troubleshooting using Wireshark, identifying vulnerabilities and ensuring network security.
  • Used VMware to create and manage virtual machines for secure testing environments and to simulate real-world cybersecurity scenarios.

Certification

  • Currently working towards Certifications:
  • - CompTIA A+
  • - CompTIA Network +
  • - CompTIA Security +

Interests

  • Passionate about deepening my understanding of Cybersecurity and gaining hands-on experience in the field
  • Enjoy spending quality time with family and loved ones, maintaining a strong work-life balance
  • Active basketball player—value teamwork, discipline, and continuous self-improvement
  • Always seeking opportunities to grow, learn new technologies, and strengthen my professional skill set

Timeline

IT Service Technician

Orlando Health
08.2024 - 01.2025

Customer Service Staff

Publix Supermarkets
01.2023 - Current

Merchandise Associate

CVS Pharmacy
01.2022 - 01.2023

Sales Representative

AT&T
01.2021 - 01.2022

High School Diploma - undefined

West Orange High School

Associate of Science - Cybersecurity and Network Engineering

Valencia College
Rajesh Bhagwandass