RAJESH COIMBATORE SHANMUGASUNDARAM
Woonsocket,RI
Summary
Product Owner and Sr. Quality Assurance Lead 10+ years of total experience with an impressive record of delivering and implementing the project as per scheduled deadlines; extending post- implementation and maintenance support to the technical support team and client. Highly skilled and successful in mentoring and leading technical and leadership teams in adopting Agile / Scrum, Kanban, and Agile best practices with strong business results. Experienced Automation Tester adept at training team members and completing full program reviews at all stages of development. Demonstrated success as team leader and project manager. Highly effective at organizing data and implementing successful approaches. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills.
Overview
11
11
years of professional experience
Work History
Sr. Quality Assurance Lead and Product Owner
Walgreen's Pharmacy
01.2020 - 09.2023
- Partnered with architects to align on product functional design and technology
- Evaluated information from multiple sources to reconcile conflicts and make decisions
- Created detailed user stories to meet business and functional requirements and acceptance criteria
- Evaluated the User Stories against the Product Features once it is ready for Acceptance
- Understood business needs at tactical and strategic levels to translate into deep, prioritized and groomed backlog
- Coordinated with Product Managers to understand and influence product strategy and roadmaps
- Clean record of maintaining Product Features, Backlogs and Roadmaps for better projection on deliverables to upper management
- Worked with internal and external customers to analyze needs and align product roadmap to strategic goals
- Moderated flawless communications and coordination between product organization, engineering and business partners
- Collaborated with team members in other product lines to build cohesive solutions across business platform
- Solved product-related problems and completed trade-off analysis to stay on track towards business deliverable commitments.
Sr. Quality Assurance Engineer
Citibank Corporation
08.2017 - 01.2020
- Documented integration issues and vulnerabilities and outlined improvement recommendations
- Assessed software bugs and compiled findings along with suggested resolutions for development team members
- Worked closely with different departments to develop innovative solutions to functionality issues
- Collaborated with product owners to stay current on intended functionality
- Demonstrated new product features and functionality to project stakeholders
- Collaborated with developers and project managers to assess program capabilities, features and testing demands
- Proposed development and testing improvements to positively impact usability, function and performance
- Ran automated test suites and evaluated performance, functionality and scalability
- Partnered with leadership team to develop automation strategy and execution plan
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures
- Researched new developments in testing methods and equipment and made recommendations to improve testing procedures
- Evaluated function, performance and design compliance of every product against design standards and customer needs
- Tested functional/regression and compatibility of new programs or updates in comparison to existing applications
- Executed web accessibility test cases using NVDA and JAWS tools for web-based applications
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
- Built automated test scripts to handle repetitive software testing work
- Completed pre-implementation and Sanity testing for new system modifications to assess potential impacts
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements
- Advised developers on problems with databases, performance and other issues
- Created and achieved product quality objectives and met product specifications
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork
- Mentored and coached team members on QA topics and strategies.
Quality Assurance Engineer
TATA Consultancy Services Ltd
01.2013 - 07.2017
- Documented integration issues and vulnerabilities and outlined improvement recommendations
- Assessed software bugs and compiled findings along with suggested resolutions for development team members
- Worked closely with different departments to develop innovative solutions to functionality issues
- Collaborated with product owners to stay current on intended functionality
- Demonstrated new product features and functionality to project stakeholders
- Collaborated with developers and project managers to assess program capabilities, features and testing demands
- Proposed development and testing improvements to positively impact usability, function and performance
- Ran automated test suites and evaluated performance, functionality and scalability
- Partnered with leadership team to develop automation strategy and execution plan
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures
- Researched new developments in testing methods and equipment and made recommendations to improve testing procedures
- Evaluated function, performance and design compliance of every product against design standards and customer needs
- Tested functional/regression and compatibility of new programs or updates in comparison to existing applications
- Executed web accessibility test cases using NVDA and JAWS tools for web-based applications
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
- Built automated test scripts to handle repetitive software testing work
- Completed pre-implementation and Sanity testing for new system modifications to assess potential impacts
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements
- Advised developers on problems with databases, performance and other issues
- Created and achieved product quality objectives and met product specifications
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork
- Mentored and coached team members on QA topics and strategies.
Education
Bachelor of Science - Mechanical Engineering
Anna University
06.2012
Skills
- 7 years of Quality Assurance Lead and 3 Years of Sr Quality Assurance Lead and Product Owner experience
- Keen planner, strategist and implementer with demonstrated success in end-to-end Project management and ensuring effective management of various resources to meet project specifications
- Well maintained Product backlog, user Acceptance criteria, Acceptance testing and Product roadmap
- Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs
- Responsible in activities like software delivery, Requirement analysis, Software Quality Review, production support
- Providing leadership direction, strategy and vision in the areas of technology and product development to facilitate and enable growth and business agility
- Significant experience working with local as well as overseas customers, project managers and technical teams for securing & executing concurrent projects
- Handling end to end management of multiple projects from conceptualization and Visualization to technology mapping and final execution of projects
- Managing and leading team members; allocating resources among team members and guided team members during the project, till final delivery
- Educated and reinforced scrum
methodology and agile framework to team
members and key stakeholders - Tracking and managing product backlog,
burn-down metrics, velocity, and task
break-down - Expert at driving adoption and enforcement
of Scrum rules and removing impediments - Domain expertise includes Cards, Payment
Services& Wealth Management under
Banking & Financial Services and Retail
domain - Motivated, thorough, dependable and well-
organized team player with good interpersonal skills - Possess good communication skill and fast
learner with appetite to grasp and adapt to
changing technologies - Providing insights and taking part in
Business Development activities like
responding to proposals, cost-benefit
analysis etc - Conducting system study and coordinating
with team members for requirements
mapping, system design & integration,
implementation, testing, automation etc - Holding review meetings to monitor
progress of the project as per schedule /
budgets and ensuring timely completion and
delivery of the project to the client
Certifications
+ Certified Scrum Master (CSM) + Certified Scrum Product Owner + ISTQB-BCS Certified
Tester Foundation Level Certification + Six Sigma - Green Belt + Process: Agile Delivery
Foundation + Intermediate Certificate in Software Testing Certification + Software Testing: ISEB
Practitioner Certificate in Test Management
Additional Information
- Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking, product visioning, technical debt reduction, self- management, empowerment and role training resulting in realized velocity improvement of more than 100%.
- Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution, and transparency.
- Performed Requirement analysis & estimation, prepared project management plan, monitored & controlled project as per plan.
- Contributed to resource management, status reporting, onsite-offshore liaison, customer expectation management and managing cost & schedule etc.
- Received several client accolades for successful project management.
Skills
+ Methodologies - Agile-Scrum, Agile-Kanban, Waterfall + Tools - JIRA, HP ALM, HP QC, Rally, Confluence, SharePoint, MS Word, MS Office + Technical - VB scripting, JavaScript, Java, NVDA, JAWS, Postman, SOAPUI, REST API, HP UFT
Timeline
Sr. Quality Assurance Lead and Product Owner
Walgreen's Pharmacy
01.2020 - 09.2023
Sr. Quality Assurance Engineer
Citibank Corporation
08.2017 - 01.2020
Quality Assurance Engineer
TATA Consultancy Services Ltd
01.2013 - 07.2017
Bachelor of Science - Mechanical Engineering
Anna University
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