Rajesh Khullar
Rowlett,Texas
Summary
I have extensive levels of experience in many different areas of customer service from small business experience to retail, insurance, and financial service areas. This coupled with my level of education qualifies me for many positions ranging from school teaching to areas in business including Accounting and Finance to sales and marketing.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Dedicated Security Officer
Signal Security
09.2024 - 01.2025
- Did reports every 30 minutes or at least twice an hour to monitor the inside and exterior structures of the building.
- Also dealt with issues concerning tenants complaints about noise and other matters.
- Dedicated Security Officer for multiple properties including Midtown Land Tower Apartments Dallas, Texas
- Provide excellent customer service and security to tenants of this and other apartment complexes
- Have done security for Sam’s warehouse including outside parking lot patrol and in store checkpoint areas
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security
Sunstates Security (Security for Hello Fresh)
05.2023 - 10.2023
- Security for Hello Fresh Irving and Grand Prairie Sites
- Checking in Truckers
- Recognized and addressed potential security vulnerabilities by regularly reviewing and updating clients'' residential and workplace security systems.
- Reduced security threats for clients by providing customized security solutions tailored to their specific needs.
Patrol
GMI Security (Security For Dallas Farmers Market)
12.2021 - 08.2022
- Patrol of Very Large Property including 2 apartment complexes, one with retail inside of in addition to the property and another luxury complex. Also 2 merchant locations, one 7 days a week in a proper market of restaurants and other 2 days a week known as the Shed were weekend merchants existed.
- Maintained detailed patrol logs, enabling efficient communication with management and law enforcement.
- Improved response times by efficiently navigating patrol routes using knowledge of the area''s geography and traffic patterns.
- Performed general patrol services and provided traffic control.
Appointment
Connexion Point (Medicare RX Sales)
08.2021 - 12.2021
- Appointment to Aetna Project for Medicare Adv & PDP sales
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Business Owner
OK Perfumes
08.1997 - 05.2021
- Handled and address the needs of vendors and supplies in retail perfume.
- Ability to forge and network with new clients and businesses.
- Handled retail shows in small and large cities across the United States.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong customer relationships through excellent communication and attentive service.
- Trained and motivated employees to perform daily business functions.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Fostered positive company culture, attracting and retaining top talent through motivational leadership.
- Achieved significant cost savings by renegotiating service contracts without sacrificing quality or service levels.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
- Streamlined operational processes, significantly reducing overhead costs and improving efficiency.
- Secured lucrative partnerships to expand market reach, negotiating contracts with precision and foresight.
- Enhanced financial health by implementing rigorous budget controls and financial planning strategies.
- Pioneered customer feedback system, utilizing insights to refine products and services continually.
- Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
- Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
- Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
- Elevated brand visibility by spearheading comprehensive digital marketing campaign.
- Implemented cutting-edge technology solutions to enhance operational productivity and customer engagement.
- Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
Appointment
Broadpath Health Services
09.2020 - 01.2021
- Appointed to Health Markets project including carriers for Medicare Sales Med ADV & PDP for Aetna, UHC, Humana
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sale and Consultation
Teleperformance (Medicare Rx Sales)
09.2017 - 11.2017
- Sale and consultation of Humana Prescription Drugs for Seniors and other Medicare Eligible enrollees for the 2018 Open Enrollment Period.
- Sales include phone enrollments of such beneficiaries. Also enroll for Seniors who may have a Special Enrollment period for 2017 Plan
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assisted in Enrollment
Dialog Direct
09.2013 - 12.2013
- Assisted in Enrollment and Pre-Enrollment in both Exchange and Non-Exchange related Health Plans for all Arkansans who qualified for either subsidy with Medicaid Expansion or simply more cost-effective plans provided by the Affordable Care Act.
- Participated in Medicare Advantage projects for carriers under Health Markets campaign for Aetna, UnitedHealthcare, and Humana.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Handled Medicare Client Recipients
One Exchange
07.2012 - 09.2012
- Handled Medicare client recipients by setting appointments for the Dupont Campaign which included knowledge of Medicare carrier certifications with such carriers as Aetna, Cigna, HealthSprings, CVS and many others.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Accounting Assistant
Rauf Bajaria PLLC
01.2009 - 01.2011
- S Corp, C Corp, 1120, 1065 Tax Returns
- Bank Reconciliation of Checks visa vie Easy Act Software
- Office Filing/ Contacting Clients on Bookkeeping & Tax Issues
- Contacting Prospective Clients to set up appointments to obtain new clients for the practice
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
- Assisted in tax preparation, ensuring accurate and compliant submissions.
- Enhanced accuracy of financial reports by meticulously reviewing and reconciling accounts.
- Reduced processing errors by implementing new system of double-checking entries.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Education
Masters - Acctg Fin Mgmt
DeVry Keller
12.2008
Bach Sci - Economics
UT Dallas
08.1997
Skills
- Proficient in QuickBooks
- Proficient in Excel
- Clear and concise report drafting
- Detail-oriented
- Superior customer service
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Security guard license
- Report writing
- Staff management
- Report generation
- First aid and CPR certified
- Licensed insurance agent
- Professionalism and ethics
- Client relations
- Client needs analysis
- Account management
Certification
- TEXAS CPA CAND Cont. 0206420 May 2021- Current
- Texas L&H INS Lic #1774503 Jul 2012 – Nov 2022
- Texas P&C INS Apr 2018 – Nov 2022
- Texas ADJ INS Lic #2220292 Sep 2017- Nov 2022
Timeline
Dedicated Security Officer
Signal Security
09.2024 - 01.2025
Security
Sunstates Security (Security for Hello Fresh)
05.2023 - 10.2023
Patrol
GMI Security (Security For Dallas Farmers Market)
12.2021 - 08.2022
Appointment
Connexion Point (Medicare RX Sales)
08.2021 - 12.2021
Appointment
Broadpath Health Services
09.2020 - 01.2021
Sale and Consultation
Teleperformance (Medicare Rx Sales)
09.2017 - 11.2017
Assisted in Enrollment
Dialog Direct
09.2013 - 12.2013
Handled Medicare Client Recipients
One Exchange
07.2012 - 09.2012
Accounting Assistant
Rauf Bajaria PLLC
01.2009 - 01.2011
Business Owner
OK Perfumes
08.1997 - 05.2021
Bach Sci - Economics
UT Dallas
Masters - Acctg Fin Mgmt
DeVry Keller