Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Certification
Linguistic
Academics Credentials
Affiliations
Timeline
Generic
Shamna Tharemmal

Shamna Tharemmal

Abu Dhabi,UAE

Summary

Project Management Professional with a decade of experience at First Abu Dhabi Bank, specializing in budget management and stakeholder engagement. Demonstrated success in implementing cost-saving initiatives while ensuring strict audit compliance. Strong leadership capabilities combined with exceptional analytical skills have consistently optimized operations and improved service delivery. Career aspirations include further enhancing operational efficiencies and driving strategic growth initiatives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Officer - Project Management & Financial Operations

First Abu Dhabi Bank
Abu Dhabi, UAE
06.2023 - Current
  • Direct operations & projects, and lead engineers and external vendors in delivering projects & operations solutions
  • Drive development, implementation, training, operations and enterprise project management
  • Proper Accountability of Budget management and T24 & AOV reconciliation process
  • Proper accountability of CAPEX and OPEX management
  • Proper accountability of audit compliance both internal and external auditors
  • Cost Saving and reporting to the management on a monthly basis
  • Proper accountability of monthly report and presentation to the management
  • Proper Accountability of SOP renewal, RCSA and Archer system of banking process
  • ServiceNow Ticket analysis and provision of support
  • A result-oriented MBA professional with 10 years of experience in various corporate sectors, Banking and IT as a lead Consultant (Projects & Operations Management), and Human Resource Management
  • A successful keen performer with exposure in managing team & stakeholders viz; grievance handling, motivating team with an aim to accomplish the corporate business goals
  • Resourceful at maintaining relationships with the clients and team to achieve quality product and service
  • An effective communicator with good interpersonal skills
  • Strong analytical, problem solving & organizational abilities
  • Possess a flexible & detail-oriented attitude

Project Management Consultant -- Telecom Projects & Operations

First Abu Dhabi Bank
Abu Dhabi, UAE
04.2019 - 03.2023
  • Direct operations & projects, and lead engineers and external vendors in delivering projects & operations solutions
  • Drive development, implementation, training, operations and enterprise project management
  • Proper Accountability of Mobile HUB Operations Management, establish daily, weekly and monthly report and presentation to the management
  • ServiceNow Ticket analysis and provision of support
  • Proper Accountability of B2B portal (Banking telecom application), validation, update and reporting
  • Proper Accountability of M2M (Banking telecom application), and reporting & presentation to the management for respective action plan; cost saving and to fix critical issues
  • Analysis of M2M POS SIM cards, ATM SIM Cards link data consumption and reporting critical issues
  • Accountability of FAB Mobile HUB Roaming Data consumption analysis and allocation to users
  • Delinking telecom business services to achieve the cost saving goal, and reporting
  • SOP & Audit Analysis and compliance management
  • Acting as SPOC of Mobile HUB team, and complete accountability of enquires, MHIP enrolment, Roaming services and billing dispute
  • Assess project risks and issues and provide solutions where applicable
  • Vendor management, deadlines attainment, focusing on cost savings and tracking projects
  • Intervention with several HR department like onboarding, offboarding & HR Operations for the business validation and enquiry handling
  • Telecom project management and facilitate the service
  • Creating incidents based on the technical issues from respective users and allocating to technical engineers to fix the bugs and closing the incidents
  • Accountability of telecom ServiceNow incidents & ticket and to facilitate the service and fix the bugs within stipulated SLA
  • Accountability of Service provider management Etisalat & DU
  • Monitoring project plans and to identify and recommend improvements and cost saving initiatives
  • Documenting and following up on important actions and decisions from meetings
  • Preparing necessary presentation materials for meetings
  • Ensuring project deadlines are met
  • Ensuring projects norms to framework and all documentation is maintained aptly for all project
  • Undertaking project tasks and developing project strategies
  • Key Projects: FAB Mobile HUB Migration - 2019, FAB Mobile HUB Migration - 2020, GSM SIM Card Cessation - Etisalat, FAB Meraki-WI-FI Next-Gen, M2M MSISDN POS cards Cessation-Etisalat, Migration of ISDN PRI & MPLS link, Mobile HUB Contract Renewal & Migration - 2022

Project Coordinator - Information Technology

First Abu Dhabi Bank
UAE
10.2018 - 03.2019
  • Successfully managed merger of legacy FGB/NBAD to form new FAB environment with greater economies of scale and enhanced profitability
  • Managed Technology Portfolio for the Organisation's integration program, staged different sprints, assessed service readiness, and executed final Project phase that included thousands plus sequence of events for the purpose of migration to create new Organisation environment
  • Organizing, attending and participating in trainings and meetings
  • Documenting and following up on important actions and decisions from meetings
  • Preparing necessary presentation materials for meetings & providing administrative support
  • Undertaking project tasks and ensuring project deadlines are met
  • Developing project strategies
  • Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project
  • Assess project risks and issues and provide solutions where applicable
  • Supervising and coordinating with Engineers to fix the bugs for the new applications and systems
  • Projects update and maintaining calendar for fulfilling each goal and objective
  • Supervising Migration project, controlled user access, and quantified commitment risk
  • Manage and maintain databases and supervising the data for the list of branch and users for assisting the migration formalities with the team of Engineers
  • Creating allocating the ServiceNow incidents & tickets based on the technical issues of the system users and make sure to fix the bugs without any escalations

Consultant - Group Corporate Services

Kreston Menon
Dubai, UAE
04.2016 - 08.2018
  • Company Overview: An Independent Member of Kreston Global, UK
  • Assisting the clients and team in establishing onshore and offshore company and branch formation for SMEs, MNCs, entrepreneurs and start-ups to create onshore entities in the form of Limited Liability Companies (LLC), Foreign Branch Offices, Offshore companies, and Representative offices in the UAE
  • Analysis of Due diligence, KYC, screening and compliance
  • Representing the company to deliver the quality services as per client's needs and requirements
  • Preparation of proposals, application, documentation, resolutions, restatement of Memorandum and Articles of Association (MOA) and customization of the same for the compliance to the authority based on the client's requirement for necessary compliance to the government authorities
  • Accountable for the annual license renewal of bunch of client's companies and liaising with Leasing and licensing authorities for the renewals and till obtaining the license
  • Assistance in share transfer, amendments of representative and liquidation procedure for the client's entities
  • Liaising with the Government and the Free zone authorities from the initial compliance to complete the company formation, and obtain necessary documents as per client's requirements
  • Enquiry handling and proposal making based on the client's requirements
  • Maintaining the records and list of companies for assisting the license renewal formalities with the government authorities and the Registries
  • Invoice management, fund & payment management of Overseas & local clients with accounts team
  • Organising with Auditing Team to obtain the reports of audit and liquidation for the compliance to the Authorities
  • Preparation of statement of accounts, Reviewing & keeping record of monthly income & expenditure and fund allocation and Settlement of statement of accounts and expenditure
  • Handling Petty cash & and reviewing Bank reconciliation for issuing the cheque / payment
  • Assistance to obtain visas, coordinating with Team and government authorities to obtain the visas based on client's requirement
  • Manage databases and supervising the client's files
  • An Independent Member of Kreston Global, UK

HR & Admin- Information Technology

IPIX Technologies
Dubai, UAE
04.2014 - 04.2016
  • Company Overview: A group Entity of Kreston Menon
  • Departmental Analysis to compare the current status and requirements
  • Framed Job Description for each position across various Departments
  • Accountability for approval of leave and presence of the employees
  • Accountable for payroll inputs, Salary processing
  • Accountability of recruitment process ie; HR round of interview in order to judge the candidate's suitability, attitude, academic qualification, technical skill, professional experience & communication skills etc, and report to Project team and Director board
  • Manage and maintain master Data of all the employees
  • Accountable for joining formalities of new joiners and conducting induction & induct new joiners on the HR policies of the organization
  • Handling Exit interviews & final settlement
  • Accountability of conducting the training sessions & handling employee grievances
  • Updating of Employee Database & Maintain Personal files of Employees and supervising documentation and maintenance of all employee files
  • Coordinating overseas staff to follow up the client & fund and settlement of and expenditure
  • Invoice management & client relationship and coordinating the fund collection of Overseas & local clients with accounts team
  • Reviewing & keeping record of monthly income & expenditure and handling Petty cash & Bank reconciliation for issuing the cheque/payment
  • A group Entity of Kreston Menon

IT Faculty - C, C

Career Guidance Academy
03.2011 - 08.2011

Education

MBA - Specialized in Independent Business Analysis Project and Strategic Management

University of Wolverhampton
01.2014

PGDM -

Westford School of Management
01.2013

BBA -

Calicut University
01.2010

Skills

  • Cambridge Trained Project Management Professional
  • Stakeholder Management
  • Client Focus
  • Effective Communication
  • Consulting
  • Administration
  • KYC
  • Compliance
  • Financial
  • PMO PMP Analyst
  • Computer Skills
  • Banking Tools
  • Applications
  • Product Analysis
  • Services Analysis
  • Operations Analysis
  • Data Analysis
  • Supervising People
  • Escalation Management
  • Vendor Management
  • Negotiation
  • Contract Management
  • Incident Management
  • Archer System
  • Insurance Management
  • ESG
  • Sustainability Data Review
  • Validation
  • Cost Allocation
  • BOT AI Payment Processes
  • Invoice Management
  • Expense Claim Management
  • Project Management
  • Accrual Management
  • AMC Issuance
  • VAT Management
  • TAX Management Compliance
  • Project management
  • Budget management
  • Financial analysis
  • Vendor management
  • Audit compliance
  • Data analysis
  • Cost saving
  • Training development
  • Team building
  • Effective communication
  • Organizational skills
  • SOP management
  • Workflow optimization
  • Branch operations
  • Budget planning
  • Financial forecasting
  • Operations oversight
  • Cash flow management
  • Operations management
  • Portfolio management
  • Document preparation
  • Commercial lines of credit
  • Business partnership management
  • Remote video conferencing

Personal Information

  • Nationality: Indian
  • Driving License: Valid UAE License
  • Visa Status: Employment visa, AUH UAE

Certification

  • Cambridge PMP Professional
  • Diploma in Software Engineering & Tally.ERP9
  • Programming Logic, C, C++, VB, HTML, DHTML
  • MS Word, Excel, Power point Presentation

Linguistic

  • English
  • Tamil
  • Malayalam

Academics Credentials

  • MBA, Independent Business Analysis Project and Strategic Management, University of Wolverhampton, 2014
  • PGDM, Westford School of Management, 2013
  • BBA, Calicut University, 2010

Affiliations

  • Travel and Exploration

Timeline

Senior Officer - Project Management & Financial Operations

First Abu Dhabi Bank
06.2023 - Current

Project Management Consultant -- Telecom Projects & Operations

First Abu Dhabi Bank
04.2019 - 03.2023

Project Coordinator - Information Technology

First Abu Dhabi Bank
10.2018 - 03.2019

Consultant - Group Corporate Services

Kreston Menon
04.2016 - 08.2018

HR & Admin- Information Technology

IPIX Technologies
04.2014 - 04.2016

IT Faculty - C, C

Career Guidance Academy
03.2011 - 08.2011

MBA - Specialized in Independent Business Analysis Project and Strategic Management

University of Wolverhampton

PGDM -

Westford School of Management

BBA -

Calicut University

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Shamna Tharemmal