Summary
Overview
Work History
Education
Skills
Personal Traits
Personal Information
Industrial Visits
Activities
Hobbies and Interests
Disclaimer
Certification
AWS&DEVOPS
Timeline
Generic

RAJESH P

Chennai,Tamil Nadu

Summary

To secure a challenging field where skills and knowledge can be tested and developed for the growth of the organizations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operation Analyst

Athenahealth
04.2020 - Current
  • Maintained a strong focus on customer satisfaction, ensuring timely resolution of issues and implementing proactive measures to prevent future occurrences.
  • Contributed to a positive work environment by fostering open communication channels among team members, resolving conflicts promptly.
  • Managed multiple projects simultaneously while maintaining strict deadlines, ensuring successful completion within budget constraints.

Senior process executive

Cognizant technology solution
12.2017 - 04.2020
  • Enhanced Quality process to facilitate monitoring of correlations and metric trends.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Customer Service Representative

Sutherland global service
08.2016 - 10.2017
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

B.E (Computer science& Engineering) -

Aarupadai veedu institute of technology, Vinayaka mission university
01.2016

HSC -

Valluvar gurukulam higher secondary school
01.2012

SSLC -

Ebenezer Matriculation School
01.2010

Skills

  • Workflow Optimization
  • Process Planning
  • Human relations
  • Project Management
  • Teamwork and Collaboration
  • Problem-Solving

Personal Traits

  • Punctual and dedicated to my work
  • Ability to lead a group members
  • Being Positive is my attitude
  • Always trying to be innovative and active in pursuit
  • Ability to adapt to changing and challenging environment

Personal Information

  • Father's Name: S.A.PALANISAMY
  • Mother's Name: P.RAJATHI
  • Date of Birth: 08/10/1994
  • Gender: Male

Industrial Visits

  • Kaashiv Infotech at Anna nagar, Chennai
  • Bharat Sangar Nigam Limited at Maraimalai nagar, Chennai

Activities

  • Attended workshop on MAT lab in our college on 13th march 2014
  • Attended workshop on “SOFTWARE ENGINEERING AND QUALITY ASSURANCE” in our college on 26th march 2014
  • Attended conference on national recruitment plan 2016 on 31 july and 1 august 2015 at SRM university

Hobbies and Interests

Dancing

Disclaimer

I hereby declare that information stated above by me are true to the best of my knowledge and belief.

Certification

  • AWS&DEVOPS at Greens technologies.

AWS&DEVOPS

Purusing my aws&devops course.

Timeline

Operation Analyst

Athenahealth
04.2020 - Current

Senior process executive

Cognizant technology solution
12.2017 - 04.2020

Customer Service Representative

Sutherland global service
08.2016 - 10.2017

B.E (Computer science& Engineering) -

Aarupadai veedu institute of technology, Vinayaka mission university

HSC -

Valluvar gurukulam higher secondary school

SSLC -

Ebenezer Matriculation School

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RAJESH P