Rajeshwari Anil

IMPLEMENTATIONS

 Real Time Payment (RTP) Solution

 Mobile Wallet Implementation for Ahlibank

 Online Mobile and Voice Banking for Retail Banking Customers

 Implemented Apple Pay, Samsung Pay & Google Pay

 Power Card Upgrade Implementation

 Windows 10 upgrade and NFC implementation on ATM's

 Cheque Deposit Facility on ATM's

 Business Process Management (BPM) workflow bank wide implementation

KEY RESPONSIBILITIES

• Responsible and accountable for the successful delivery of projects.
• Formulate and implement business plans in accordance with bank level strategy.
• Responsible for change delivery in line with business objectives.
• Achieve project milestones through regular cross-functional project meetings to review schedule, status, issues and to ensure conflict resolution and risk mitigation.
• Manage the daily/weekly project team assignments and monitor progress against the work plan.
• Act as bridge between business and technology for high quality delivery solutions that meet business goals and requirements.
• Completely in charge of Retail Digital initiatives of the bank.
• Strong sense of ownership and proactivity
• Multi-tasking abilities
• Ability to work successfully in diverse environments.
• Strong Customer Experience
• Take a lead role in designing and executing new feature launches.
• Manage multiple mid to large-scale projects ensuring that complete on time and within budget.
• Manage resources and capacity management process for assigned projects.
• Ensuring strong program governance.
• Identify, evaluate and develop vendor options and suitability to perform, outsourced activities, projects and programs.
• Work in conjunction with the legal and sourcing to ensure compliance with legal and sourcing polices and to negotiate contracts and optimize external costs.
• Ensure vendor contracts are renewed and signed in a timely manner and manage vendor payments in association with finance to eliminate risk to the bank.
• Support vendor management and strategic sourcing process. Manage RFP activities and collaborate with vendors to ensure efficient and effective project delivery.
• Prioritize customer needs and develop/manage product features that enhance the digital banking experience and encourage customer engagement.
• People management experience, including managing managers.
• Experience developing a roadmap and communicating a vision for new products and services
• Managing all new digital initiatives/developments of E- Banking
• Have worked on implementing and upgrading Online and Mobile Banking Platforms by having best UI/UX features
• Developing the branch banking transactions online STP and converting the traditional banking approach to online & E- Banking approach
• Developed E- Wallet projects with digital on-boarding of customers, trained customers and teams on new products
• Working on continuous enhancements of digital channels, by making business requirement document, market survey, analysis and conducting formal post implementation review
• Managing digital process from conception through to design and development
• Policies & Procedures: Recommends improvements to policies, process and procedures and ensures their proper implementation and adherence covering the areas of E banking activity so that all relevant procedural/regulatory requirements are fulfilled while delivering a quality, cost effective service to customers.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals

• Key Responsibilities
• Conceptualizing strategic and operational plans for branch for drawing good image; harmonizing them with bank's macro level plans
• Aligning resources in line with branch targets and performance estimates
• Defining budgets/ financial parameters for the branch and provided leadership & strategic support to teams in order to achieve the desired results & achieve the branch objectives.
• Mapping client's requirements & providing best products to suit their requirements; generating business from existing accounts, cross selling of products to all clients in order to provide customized solution and complete financial modelling.
• Building and maintaining healthy business relations with major corporate & institutional clients, ensuring recurring business from HNI's and other major accounts by providing extensive one to one support
• Developing relationships with key decision-makers in target organizations, negotiations, product & service demonstration, customized portfolio management
• Ensuring optimum performance for all operations related departments and other cross functional teams
• Conducting meetings for setting up objectives and designing processes for branch for quarterly and annual targets
• Identified issues with production, workforce and material sourcing and implemented successful solutions.
• Resolved issues and recommended actions based on production and compliance reports.
• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.

• Key Responsibilities
• Handled corporate, NRI's, HNI's and other major accounts for all banking products selling, up-selling, cross selling and generating maximum revenue from them and provide them service as relationship officer and bank representative.
• Worked in all major desks in retail banking including float accounts, fixed deposits, new account opening, cash funds management, clearing & customer service department as well
• Handled vast level corporate salary accounts of various MNC's and Corporate companies
• Handled all major cooperative bank accounts including their SGL (Subsidiary General Ledger)
• Played instrumental role in reconciling entire outstanding TDS entries for branch & appreciated by senior management
• Training branch team on various new products and services
• Cross Functional coordination with all major department in Banking Industry
• Managed day to day branch operations and drove branch in absence of branch head.

• Handling long and short-term working capital and coordinating due diligence audits of unit as per supervision of senior team members
• Assessing and forecasting funds flow and managing cash utilization
• Preparing credit proposals as well as compliance and reporting to higher authorities
• Prepared MIS & maintained all secret data of organization with supreme efficacy.
• Handled all funds related matters & coordinated with other departments for smooth flow of operations in branch.
• Implemented innovative solutions to enhance overall operational efficiency and performance metrics.