Rajha Khalifah
Chula Vista,CA
Summary
Highly-motivated employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive experience and with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled at working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Security Officer
Reliant Security
San Diego, CA
01.2022 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
Sales Associate
Cannabist Co.
San Diego, California
08.2023 - 09.2024
- Verified proper customer identification, medical information and paperwork.
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Weighed and prepared products to accurately package and label items for sale.
- Computed purchases processed cash or credit payment.
- Stocked shelves and organized displays to focus customer attention on specific items.
- Received deliveries and updated orders in internal database.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Assisted customers in locating desired items and provided advice on product features.
- Inspected products for quality assurance purposes prior to stocking shelves.
Sales Associate
Emjay Dispensary
San Diego, CA
07.2022 - 08.2023
- Created positive and healthy customer interactions to align with company core values.
- Handled large volume of cash with high accuracy and security each day.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Performed sale of merchandise such as flowers, concentrates and edibles.
- Acted as subject matter expert to present brands at events, within cannabis industry and community.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Developed promotional strategies to increase sales of featured products.
- Created merchandising plans based on customer buying habits and trends in the industry.
Lead Bartender
Bar Sin Nombre
Chula Vista, CA
09.2019 - 07.2022
- Managed bar area, regulation compliance and customer relationships.
- Operated cash register and Point of Sale system.
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
- Upsold customers from shelf to premium brands to help boost sales.
- Talked easily with patrons to build rapport and earn repeat business.
- Planned and coordinated special events to boost customer numbers and profits.
Sales Associate/General Warehouse Associate
Urbn Leaf
San Diego, CA
11.2017 - 03.2019
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Maintained professional network of potential clients and business opportunities.
- Achieved company growth and brand development through market expansion and sales.
Education
Certificate of Completion - Security And Protective Services
BSIS Certified Training Security Guard Card
Sacramento, CA11-2023
Associate of Arts - Film And Video Production
San Diego City College
San Diego, CASkills
- Excellent communication skills
- Customer Education
- Building Rapport
- Point Of Sale System
- Multitasking
- Adaptability
- Team collaboration and leadership
- Problem-solving aptitude
- Critical thinking
- Attention to Detail
- Inventory and Stocking
- Social media networking
- Merchandising knowledge
- Client engagement
- Safe Food Handling Procedures
- Direct sales
- Patrolling
- Premises surveillance
- Security procedures knowledge
Timeline
Sales Associate
Cannabist Co.
08.2023 - 09.2024
Sales Associate
Emjay Dispensary
07.2022 - 08.2023
Security Officer
Reliant Security
01.2022 - Current
Lead Bartender
Bar Sin Nombre
09.2019 - 07.2022
Sales Associate/General Warehouse Associate
Urbn Leaf
11.2017 - 03.2019
Certificate of Completion - Security And Protective Services
BSIS Certified Training Security Guard Card
Associate of Arts - Film And Video Production
San Diego City College