Raji Vijayakumar

Managed multiple Value stream/Release trains for the Digital Planning program that built the most useful and efficient demand planning product suite in the Apparel industry, to drive highly accurate forecasts

The main mission of the program is to create the future of planning for LS & Co by digitizing ways of working, embedding AI/ML to drive accuracy and unlock faster and smarter decision making for global planners

Accountabilities:

• Facilitated the quarterly PI planning and Iterative planning's for the Digital Planning ARTS /Scrum teams[ 8+]
• Documented the MVPs in the road map that are accountable for the benefit realization
• Resolved cross-functional dependencies and impediments for the multiple delivery teams [scrum]
• Provide coaching & training for Product managers & Scrum Masters
• Maintained proper communication with all the technical and non-technical teams involved
• Participated in enterprise program management improvement and standardization activities
• Finalized the Annual Operation Plan with Business team and accountable to get the budget approved
• Reported status to Program Portfolio Management and Release Management on support related activities

Environment: AWS, GCP, PBI, Jenkins, Visio, Jira, SharePoint

Technical Program Manager for Analytics2.0 program that has various analytic projects which are developed to support the operational leaders at KP to make data driven & informed decisions. I was responsible for the end-to-end development & operationalization analytical applications in Azure Platform that helps the Physicians & Hospital Admins to makes a difference in KFH & Non KHF Members

Accountabilities:

• Ensured that the Architectural runway for the different teams was implemented ahead, so there is seamless progress on the value delivery to the clients.

• Worked with the portfolio& product management to ensure that the ARTs were fully funded to implement the value streams

• Resolved cross-functional dependencies and impediments for the ART &Team's-Coached the Scrum masters [7+]to execute the Program Increments & Iterations successfully

• Worked with cross-functional platform teams to build the infrastructure to conduct Data Science Competition at KP

• Conducted Workshop for training the product managers, owners, and the Scrum masters to practice "Vertical slicing of Features into user stories."

• Responsible for conducting ART level retrospective and Inspect & Adapt Workshop

• Reviewed and approved the promotion of new developmental changes to the Production environment

• Implemented SAFe for newly onboarded teams in an ART and prepped the teams for the PI planning events

Environment: Azure, PBI, R Studio, Any logic, Jenkins, Visio, Jira, SharePoint

Worked as a Technical Project Manager & lead the KP.org Teams that were responsible for building KP.org dashboards to track KP registered member online activities and demographics for segmentation analysis.

Accountabilities

• Created Project Plan for Cluster Upgrades & Edge Node Standardizations
• Reached out to Third Party Tools (Arcadia, Waterline, Trifacta, H20, RStudio for version compatibility with CDH Upgrades)
• Responsible for Documenting user stories in JIRA for WAAS Project (Workspace as a Service)
• Resolved cross functional dependencies and impediments for the teams.
• Work closely with SMEs to provide estimation for new Dashboard Requirements
• Accountable for upgrade Roadmaps and new capabilities of the Platform
• Responsible for creating the Change Requests for making Changes in PROD environment and Coordinate with the change managers to deploy the changes.
• Responsible for Monitoring the Platform Job Monitoring Support Team (Platform Jobs, TWS, Cron Tab Jobs)
• Sound understanding and proficient in documentation of as-is and to-be business processes.
• Performed quantitative and qualitative analyses utilizing tools such as SQL and potentially other tools related to core analytics, statistical modeling, and regression analysis, to develop business and portfolio insights.
• Responsible for tracking the team metrics and reporting the status to Upper Management

Environment: Hadoop, Java, Tableau, MYSQL, Visio, Jira, SharePoint

Responsible to drive & implement the Professional Services Automation (PSA) solution to enable the business to reduce customer attrition, improve customer time to value, operational efficiency, reduce revenue leakage, and create a foundation for repeatable services

The goal of this project was to automate Adobe's Professional Services Ops (PS Ops), which utilizes multiple tools to support their day-to-day operations and achieve their revenue goals

Accountabilities:

• Managed 4-6 teams across four different time zones
• Trained the Scrum teams in Agile Methodology to adopt the Scaled Agile framework
• Facilitated Scrum of Scrums for cross-functional & platform alignment
• Responsible for removing impediments &cross functional dependencies for multiple scrum teams
• Accountable for Release planning and sprint planning's for the project
• Responsible for aggregating the team & created roadmaps for visibility and transparency
• Assisted with economic decision-making with estimations and prioritization (MVPs) at the Program level
• Oversaw multiple Scrum team ceremonies - sprint planning meetings, daily standups, sprint review & retrospective meetings
• Worked alongside the architects and engineers to create system designs in alignment with enterprise architecture & technology
• Managed the program-level improvement via retrospectives, Inspect and Adapt workshops, and constant demonstration of growth mindset vs fixed mindset
• Reported the status and recommendations to Program Portfolio and Release Management
• Responsible for E2E Integration testing with other cross-functional teams in the org
• Responsible for executing UAT & PAT successfully
• Led the project team to launch the pilot for EMEA region successfully
• Environment: SFDC, Visio, Jira, SharePoint, Technology (UX), Snap logic, Concur

Lead the project that was outsourced to develop a proof of concept for an automated framework of an existing application. The goal of this project was to reduce the human intervention, simplify test executions, speed up the testing cycle, increase test coverage thereby embedding the quality from scratch.

Accountabilities:

• Organized and facilitates key Scrum events, including Sprint Planning, Daily Standup (Daily Scrum), Sprint Review, and Sprint Retro
• Identified and removed impediments or obstacles that hinder the team's progress & enabled the team to focus on delivering value.
• Supported the Product Owner in maintaining a well-prioritized product backlog and ensuring that the team understands and delivers against the product vision.
• Monitored team's progress and used metrics to help the team understand their areas for improvement. Addressed conflicts within the team or with external parties.
• Assisted with constructive solutions to conflicts during the project.

The project that was outsourced to develop a proof of concept for an automated framework of an existing application

The goal of this project was to reduce the human intervention, simplify test executions, speed up the testing cycle, increase test coverage thereby embedding the quality from scratch

Accountabilities:

• Organized and facilitates key Scrum events, including Sprint Planning, Daily Standup (Daily Scrum), Sprint Review, and Sprint Retro
• Identified and removed impediments or obstacles that hinder the team's progress & enabled the team to focus on delivering value
• Supported the Product Owner in maintaining a well-prioritized product backlog and ensuring that the team understands and delivers against the product vision
• Monitored team's progress and used metrics to help the team understand their areas for improvement
• Addressed conflicts within the team or with external parties
• Assisted with constructive solutions to conflicts during the project
• Environment: MS Visio, Java, MS PowerPoint, Agile, Rally

Worked with the Human resource Management team and helping them with their hiring, onboarding & termination process

Accountabilities:

• Posted faculty/staff job openings and update the same at NDNU’s online job portal website
• Data entry work - Uploaded candidate’s resume and cover letter for the NDNU search committees to access them online
• Filed and maintained NDNU employees I-9 forms
• Responsible for creating new hire paperwork and organize the orientation
• Create and organize existing and new employee files
• Organizing Meetings and Events

Environment: MS Excel, MS PowerPoint

Liaison between the Business & the IT Team to automate the regulatory & compliance Data Base to avoid any breaches and to stay up to date with the latest regulatory requirements

Accountabilities:

• Gathered requirements (functional and non-functional) from the business owners & documented the scope of the project in the BRD
• Documented the as is & to be model to have precise understanding to implement the automated framework in the prioritized locations
• Performed Gap Analysis and Conducted JAD Sessions to analyze the technical feasibility in the selection of the exemplary automated tool for the application
• Worked with Subject Matter experts to define the process flow & the procedures to work with engineering development
• Provided biweekly report to the client manager on the status of the POC
• Tracked & monitored the project and reported it to the program management

Environment: MS Project, MS office, MS Power Point