Rajiene Snell
Graphic Communication
Suitland,MD
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Freelance Graphic Designer
Stimulating Vision LLC
Suitland, MD
10.2021 - Current
- Designed website layouts, templates, and unique branded looks.
- Developed creative design for print materials, brochures, banners, and signs.
- Completed final touches for projects such as images sizes and font selection.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Created digital image files for use in digital and traditional printing methods.
- Applied knowledge of production to create high-quality images.
- Met with customers to present mockups and collect information for adjustments.
- Created broad range of work using various design techniques.
- Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
- Developed print materials such as brochures, banners and signs.
- Contributed design ideas in early planning stages with customers.
Event Coordinator
Miss Omega Psi Phi Pageant
Baltimore , MD
07.2022 - 11.2022
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Brainstormed and implemented creative event concepts and themes.
- Reviewed event bills to confirm accuracy and approve payment.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Hired, trained and supervised volunteers and support staff required for events.
Videographer
The Lunch Table Blog (TLT)
Baltimore, MD
09.2018 - 10.2020
- Used [Software] to edit footage into correct order and add effects.
- Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
- Produced original video content by working collaboratively with producers, designers, and art specialists to facilitate multimedia production.
- Conserved footage archive by organizing, labeling, and tagging with metadata.
- Captured footage for variety of projects successfully, from corporate events to interviews.
- Managed and archived media from location through post-production process.
- Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
- Worked closely and communicated regularly with team to understand and capture vision on video.
Server/Tribe Member
Busboys And Poets
Washington, DC
05.2019 - 03.2020
- Informed customers of promotions to increase sales productivity and volume.
- Consulted with businesses to supply accurate product and service information.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Contributed to event marketing, sales and brand promotion.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of dining.
Server
Kona Grill
Alexandra, VA
11.2017 - 05.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Rams Head Tavern
Savage, MD
06.2017 - 09.2017
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Cocktail Waitress
Maryland Live Casino
Hanover, MD
11.2014 - 04.2017
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Assisted with bartending duties during high-volume shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials, and took drink orders.
- Checked identification for minimum age for sale of alcoholic beverages.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Crew Member
AMC Theatres
Arlington, VA
08.2014 - 11.2014
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Troubleshot technical issues to maintain high-quality viewing experience.
- Checked IDs for age-restricted shows in compliance with regulations.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Worked with other staff members for smooth theater operations.
Cashier
Tropical Smoothie Cafe
Arlington, VA
05.2014 - 08.2014
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
Executive Assistant
Statefarm Insurance
Alexandra, VA
12.2012 - 01.2014
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Facilitated training and onboarding for incoming office staff.
- Handled confidential and sensitive information with discretion and tact.
Education
Bachelor of Arts - Graphic Communications
University of Maryland Global Campus
Adelphi, Md 10.2020 - 12.2022
Skills
Digital imagery
Timeline
Event Coordinator
Miss Omega Psi Phi Pageant
07.2022 - 11.2022
Freelance Graphic Designer
Stimulating Vision LLC
10.2021 - Current
Bachelor of Arts - Graphic Communications
University of Maryland Global Campus
10.2020 - 12.2022
Server/Tribe Member
Busboys And Poets
05.2019 - 03.2020
Videographer
The Lunch Table Blog (TLT)
09.2018 - 10.2020
Server
Kona Grill
11.2017 - 05.2018
Bartender
Rams Head Tavern
06.2017 - 09.2017
Cocktail Waitress
Maryland Live Casino
11.2014 - 04.2017
Crew Member
AMC Theatres
08.2014 - 11.2014
Cashier
Tropical Smoothie Cafe
05.2014 - 08.2014
Executive Assistant
Statefarm Insurance
12.2012 - 01.2014