Rajiene Snell
Graphic Communication
Suitland,MD
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Freelance Graphic Designer
Stimulating Vision LLC
Suitland, MD
10.2021 - Current
- Designed website layouts, templates, and unique branded looks.
- Developed creative design for print materials, brochures, banners, and signs.
- Completed final touches for projects such as images sizes and font selection.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Created digital image files for use in digital and traditional printing methods.
- Applied knowledge of production to create high-quality images.
- Met with customers to present mockups and collect information for adjustments.
- Created broad range of work using various design techniques.
- Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
- Developed print materials such as brochures, banners and signs.
- Contributed design ideas in early planning stages with customers.
Event Coordinator
Miss Omega Psi Phi Pageant
Baltimore , MD
07.2022 - 11.2022
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Brainstormed and implemented creative event concepts and themes.
- Reviewed event bills to confirm accuracy and approve payment.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Hired, trained and supervised volunteers and support staff required for events.
Videographer
The Lunch Table Blog (TLT)
Baltimore, MD
09.2018 - 10.2020
- Used [Software] to edit footage into correct order and add effects.
- Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
- Produced original video content by working collaboratively with producers, designers, and art specialists to facilitate multimedia production.
- Conserved footage archive by organizing, labeling, and tagging with metadata.
- Captured footage for variety of projects successfully, from corporate events to interviews.
- Managed and archived media from location through post-production process.
- Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
- Worked closely and communicated regularly with team to understand and capture vision on video.
Server/Tribe Member
Busboys And Poets
Washington, DC
05.2019 - 03.2020
- Informed customers of promotions to increase sales productivity and volume.
- Consulted with businesses to supply accurate product and service information.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Contributed to event marketing, sales and brand promotion.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of dining.
Server
Kona Grill
Alexandra, VA
11.2017 - 05.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender
Rams Head Tavern
Savage, MD
06.2017 - 09.2017
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Cocktail Waitress
Maryland Live Casino
Hanover, MD
11.2014 - 04.2017
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Assisted with bartending duties during high-volume shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials, and took drink orders.
- Checked identification for minimum age for sale of alcoholic beverages.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Crew Member
AMC Theatres
Arlington, VA
08.2014 - 11.2014
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Troubleshot technical issues to maintain high-quality viewing experience.
- Checked IDs for age-restricted shows in compliance with regulations.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Worked with other staff members for smooth theater operations.
Cashier
Tropical Smoothie Cafe
Arlington, VA
05.2014 - 08.2014
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
Executive Assistant
Statefarm Insurance
Alexandra, VA
12.2012 - 01.2014
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Facilitated training and onboarding for incoming office staff.
- Handled confidential and sensitive information with discretion and tact.
Education
Bachelor of Arts - Graphic Communications
University of Maryland Global Campus
Adelphi, Md 10.2020 - 12.2022
Skills
Digital imagery
Production layouts
Logo design
Website graphics
Branding strategies
Photography composition
Advertising understanding
Illustration
Image manipulation
Visual design
Adobe Creative Suite
Sales expertise
Complaint resolution
Report preparation
Payment collection
Goal-setting
Public speaking
Employee training
Timeline
Event Coordinator
Miss Omega Psi Phi Pageant
07.2022 - 11.2022
Freelance Graphic Designer
Stimulating Vision LLC
10.2021 - Current
Bachelor of Arts - Graphic Communications
University of Maryland Global Campus
10.2020 - 12.2022
Server/Tribe Member
Busboys And Poets
05.2019 - 03.2020
Videographer
The Lunch Table Blog (TLT)
09.2018 - 10.2020
Server
Kona Grill
11.2017 - 05.2018
Bartender
Rams Head Tavern
06.2017 - 09.2017
Cocktail Waitress
Maryland Live Casino
11.2014 - 04.2017
Crew Member
AMC Theatres
08.2014 - 11.2014
Cashier
Tropical Smoothie Cafe
05.2014 - 08.2014
Executive Assistant
Statefarm Insurance
12.2012 - 01.2014