Diligent inventory specialist with highly developed skills in inventory management, customer service and supply chain. Track record of successfully investigating and resolving customer complaints and maintaining pre-determined par levels ensuring company profit. Focused on consistently developing, personally and along with the company.
Overview
12
12
years of professional experience
Work History
Storekeeper
UC Davis
09.2023 - Current
Received product shipments and organized in stockroom storage area.
Documented shipping and receiving records to confirm receipt of orders.
Monitored merchandise on shelves and in storage using inventory control system..
Monitored inventory to maintain sufficient supply levels to meet business and clinical needs.
Inventory Specialist
Sacramento 49er Travel Plaza
01.2013 - 08.2023
Partnered with third party companies to handle failed or disputed transactions
Deescalated challenging situations using negotiation and conflict resolution tactics
Demonstrated dependability and flexibility to support business needs
Followed procedures to limit fraud transactions in order to protect company assets
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current
Provided exemplary level of customer service to all individuals, including clients and company personnel
Prepared a variety of different written communications, reports and documents to ensure smooth operations
Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
Served needs of more than 200 customers daily in fast- paced environment
Kept accounts in balance and ran daily reports to verify totals
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
Maintained financial accuracy by collecting deposits, fees and payments
Entered customer data into software
Partnered and maintained relations with 30 vendors
Accomplished multiple tasks within established timeframes
Education
Customer Service Professional-Certificate - Communications - General
Charles A. Jones
11.2018
Skills
Inventory Management
Teamwork and Collaboration
Purchasing strategies
Time Management
Team Leadership
Complex Problem-Solving
Verbal and written communication
Languages
Hindi
Full Professional
Punjabi
Professional Working
Interests
Home renovation
Basketball
Gaming
Software
Data entry
Timeline
Storekeeper
UC Davis
09.2023 - Current
Inventory Specialist
Sacramento 49er Travel Plaza
01.2013 - 08.2023
Customer Service Professional-Certificate - Communications - General
Charles A. Jones
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