Rajiv Thomas

Aldi Inc. is a global supermarket chain with its headquarters in Mulheim, Germany. The firm is on an upward growth in the North American market with an goal to hit 2500 stores by the end of the fiscal year.

• Planning and managing the shifts as per the different daily volume and the employees available.
• Training new employees on the various activities assigned to them.
• Allocating space as per the incoming volumes.
• Assisting the Team Lead and Operations manager in the various day to day activities of the warehouse.
• Employee performance appraisal and reviews as per company protocols.

Amazon XL warehouses are non-sort fulfillment centers which deal with heavy and bulky goods sold on Amazon like TV’s, Mattresses, Kayaks or anything that weighs between 50Lbs and 300Lbs.

• Assisting the Area Manager and Operations manager with the various day to day operations of the center.
• Allocation of work among the staff according to the business requirements.
• Planning the shift as per the volume and targets assigned to the team.
• Providing training and educating new hires on the various activities of the center.
• Training and updating the staff on the various safety procedures and protocols as safety of everyone is the top priority in the center.
• Conducting team meeting’s and evaluation of work, motivating and encouraging them to maintain the team spirit and thereby meeting the assigned targets.

Fragomen Immigration Services India Pvt. Ltd. Is the Indian subsidiary of Fragomen, Del Rey, Bernsen & Lowey LLC, New York. At Fragomen India, we mainly concentrate back-end support and shared services for the various global offices especially the ones in the US, Europe and the Middle East.

• Leading different teams in the company;
• Coordinating with internal resources and clients for flawless execution of process;
• Ensuring all projects are delivered on-time, adhering to SLAs;
• Developing process scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility;
• Confirming resource availability and allocation;
• Developing detailed project plan to track the process progress;
• Measuring project performance using appropriate systems, tools and techniques;
• Maintaining relationship with the client and stakeholders;
• Creating good bond with the team members and ensuring seamless work coordination;
• Creating a collaborative atmosphere by developing rapport between the team members;
• Performing proper work communication with the team members and ensuring no delivery slippages happens;
• Independently handling day to day work allocation;
• Working closely with Managers and top level management for timely completion of projects;
• Preparing team reports (daily/weekly/monthly) and sending across to management.
• Guiding team and reviewing their work at an operational level;
• Setting up of process by communicating with the client through call, mail and WebEx;
• Supervise and train team members.

· Recommend process improvements; participate in activities related to sustenance of QMS, closure of action items identified during audits and conduct Root Cause Analysis as necessary for the team

Simatech is one of the largest Feeder Vessel Operator in the Middle East with more than 50% market share in the feeder vessel industry with services to many major international ports including Singapore, Port Klang (Malaysia), Navasheva (Mumbai), Kuwait, Bahrain etc. My position in Simatech Shipping LLC demanded the following.

• Coordinating with Main line Vessel Operators and NVOCC’s like CSAV, Mearsk, APL, Wan Hai etc regarding the containers to be shipped on our vessels to the various sectors assigned to me through mails and phone calls and also collect the various documents required like reefer manifest, Bill of Lading etc.
• Visiting clients and have meetings with them and discuss the ways to improve our services/understand their requirements and thus maintain a good rapport and relationship with them.
• Connected with the various departments/teams of the company for the smooth functioning of the supply chain.
• Connected 24x7 as the port operates round the clock.

NTDE is a ISO & HACCP certified multinational distribution and logistics provider in the Gulf region and has been a pioneer in bringing more than 50 international brands and services, like Cadbury, Davidoff, Häagen Dazs, Pokka juices, Vitaene-C, Al-Rabie Juices, Power Horse drinks and Tobacco products to name a few. Also the company is having chain of retail outlets called Smokers Centre and Hagen Dazs Ice Creams across UAE. It is having one of the largest state of the art technologies Warehouse in UAE covering over 1,00,000 sq.ft. equipped with most modern warehousing facilities and fully computerized warehouse management system.

TOTAL STAFF REPORTING TO SELF: 38

· Ensure best hygiene and safety practices as per ISO & HACCP standards are followed throughout the warehouse including staff personal hygiene and safety.

· Proper and transparent communication with team members, seniors and management.

· Controlling and manages expenses.

• Ensure required temperature in the warehouses are maintained and recorded accordingly.
• Ensure all HSE requirements are followed in the respective areas.
• Provide staff training at regular intervals on good warehouse practices including HACCP standards and Basic Food Hygiene.
• Member of the ISO implementation team (Logistics Division) & HACCP core committee.
• Provide new suggestions/innovative ideas to the management for continuous improvement of operations.
• Arranging the space required to accommodate the fresh stocks.
• Inventory control and auditing of stocks
• Supervising in racking and arranging of the stocks according to the expiry date (FIFO) as it is one of the most important factor in the FMCG sector.
• Daily checking of physical inventory and comparing with system stock.
• Supervising in picking the goods as per invoice using the FIFO method.
• Ensuring timely processing of delivery of the customer orders to enhance the sale and growth of the company.
• Supervising the daily activities for the smooth warehouse operation based on deliveries, import and re-export containers, record maintenance, and documentation.
• Ensuring proper loading of vehicles for maximum utility and to reduce complaints from customers – maximum utilization of trailers and vehicles.
• Ensuring hygiene and pest control inside the warehouse and surrounding areas.
• Coordinating with sales team regarding the promotions and co-packing and arranging forecasted quantities.
• Act as a customer service agent for the company by attending to customer queries and complaints regarding deliveries and promoting teamwork.
• Receiving the market returns and ensuring that the credit notes are prepared.
• Separating the near expiry and damaged items for destruction according to the condition of stocks as per Government norms.
• Motivating and training the subordinates in the different areas of operation and ensuring that timely performance appraisals are carried out.

Was later on given the additional responsibility of the Filling and Documentation dept. where we act as a liaison between the different divisions of the company and the customers/ clients.

• Functioned as Logistics Supervisor for the Frozen Foods division, Ambient food section, Receiving section, Filling and Documentation section and also the Dubai Customs Documentation (MIRSAL-2) for the Freezone divisions and warehouses of the company..

· Meeting the sales targets.

· Making sure that the client is fully satisfied with the answers for His/ Her queries and doubts.

· Working in a highly pressurized environment.

· Act as a customer support executive for the clients.

· Work with a team, being a good team player.