Rajiv Williams

• Visit assigned retail locations to replenish and arrange Dr Pepper products on shelves, coolers, and displays.
• Ensure proper rotation of products to maintain freshness and quality standards.
• Create aesthetically pleasing displays to showcase products in alignment with corporate sales objectives.
• Monitor inventory levels and communicate with store managers to ensure adequate stock availability.
• Implement planograms and product placement guidelines to maximize visibility and drive sales.
• Set up promotional displays and signage according to brand guidelines.
• Establish and maintain positive working relationships with store managers, staff, and key decision-makers.
• Collaborate with store personnel to optimize product positioning and promotional opportunities.
• Provide product education and training to store employees, when needed.
• Address and resolve any merchandising or inventory-related issues in a timely manner.
• Worked with store managers to implement new displays, promotions and store layout changes.

Account Relationship Management

• Build and maintain strong relationships with 100+ account list key decision-makers and stakeholders.
• Collaborate with decision makers to develop account plans, strategies, and roadmaps to maximize their business potential.
• Serve as primary point of contact for accounts, addressing inquiries, resolving issues, and providing exceptional customer support.

Account Growth and Development

• Identify upselling and cross-selling opportunities within existing accounts, and work closely with decision makers to drive revenue growth.
• Execute marketing and promotional initiatives to drive brand awareness and increase product sales.
• Monitor competitor activity and gather market intelligence to identify trends and potential growth areas.
• Participate in special events and product demonstrations to engage customers and enhance brand loyalty.

Brand Collaboration and Competitor Analysis

• Collaborate with internal teams, such as operations, marketing, and product development, to ensure seamless delivery of services and solutions.
• Stay updated on market conditions, and competitors to identify opportunities for business growth.

Reporting and Analysis

• Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and depletion rates.
• Maintain accurate records of store visits, inventory levels, and merchandising activities.

• Responsible for slot machine installations, setting up servers/networks, installing software, mechanical maintenance, and fulfilling work orders.
• Troubleshoot device malfunctions and diagnose mechanical, hardware, software, and systems failures using established procedures to identify, resolve, and provide root cause analysis.
• Perform recurring daily, weekly, monthly preventative maintenance.
• Provide excellent account management and customer service as primary point of contact.
• Extensive territory management ranging from Florida Keys to Gainesville, FL.

• Grew brand to number two local brand in off-premise channels per IRI data.
• Responsible for driving brand growth in off-premise large and small format managing 50 accounts.
• Managed Miami-Dade and Broward counties.
• Co-conducted sales meetings with distributor to roll out new product, limited releases, and program launches.
• Drove brand visibility at retail through merchandising efforts and POS placement in account zones (exterior, cooler/floor, backroom).
• Checked accounts for out of cold beer. Conducted buybacks as needed.
• Managed POS warehouse inventory at wholesaler.