Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rajon Saha

Summary

Well-qualified Quality Control Inspector proficient in documentation, reporting and compliance standards. Meticulous and methodical professional with a deep understanding of manufacturing and production operations. Bringing 18 years of related experience. Experienced Quality Control Inspector skilled at inspections, assessments and reporting on quality issues. Accomplished at helping companies dramatically improve production through quality control enhancements. Works well with production teams on correcting negative trends and driving improvements.

Overview

19
19
years of professional experience

Work History

QA Inspector

Cipla USA Inc
05.2012 - Current
  • Communicated with production team members about quality issues.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Collaborated with production staff to establish and meet quality standards
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Trained other workers in inspection and testing procedures.
  • Provided feedback to production team regarding product quality.
  • Completed precise measurements using special tools.
  • Examined products for imperfections and defects.
  • Monitored product quality at all stages of production process.
  • Followed standard operating procedures for inspections and tests.
  • Updated quality control records and reports.
  • Repaired faults, reassembled products, and completed additional tests.
  • Recorded inspection and test results on data sheets.
  • Assisted in developing inspection and testing protocols.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Provided technical support to production personnel.
  • Sampled products to verify compliance with standards
  • Followed safety protocols while handling hazardous materials.
  • Operated and maintained testing equipment.
  • Investigated customer complaints to take necessary corrective actions.
  • Utilized quality control software to track and analyze product data.
  • Weighed products prior to shipment to confirm accuracy.

Assistant Store Manager

Hess Express
07.2007 - 02.2015
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Created and maintained safe and secure work environments for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Raised property accuracy and accountability by creating new automated tracking method.

QA Inspector

Nature's Value Inc.
04.2007 - 02.2012
  • Communicated with production team members about quality issues.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Monitored product quality at all stages of production process.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.
  • Followed safety protocols while handling hazardous materials.

QA Inspector

Advanced Pharmaceutical Inc.
01.2005 - 05.2007
  • Recorded inspection and test results on data sheets.
  • Followed safety protocols while handling hazardous materials.
  • Sampled products to verify compliance with standards
  • Operated and maintained testing equipment.
  • Weighed products prior to shipment to confirm accuracy.
  • Provided technical support to production personnel.
  • Assisted in developing inspection and testing protocols.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.

Education

Bachelor of Science - Educational Statistics And Research Methods

Jahangirnagar University
Savar, Dhaka, Bangladesh
03.2004

Associate of Science - Mathematics, Physics, Chemistry, Bio-logy, English

Sahid Smriti Govt. College
Mukta Gacha, Mymensingh, Bangladesh
02.2001

Skills

  • Equipment Calibration
  • Audit Coordination
  • Materials Testing
  • Inspections and Reviews
  • Sampling Procedures
  • Process Validation
  • Sampling Protocols
  • Inspection Protocols
  • Report Generation
  • Inspection Documentation
  • Specifications Reading
  • Non-Conformance Reporting
  • Non-Destructive Testing
  • Maintain electronic document management System Through Master Control
  • The company's integrated applications connect all parts of a business into an intelligent on a fully digital platform through SAP

Timeline

QA Inspector

Cipla USA Inc
05.2012 - Current

Assistant Store Manager

Hess Express
07.2007 - 02.2015

QA Inspector

Nature's Value Inc.
04.2007 - 02.2012

QA Inspector

Advanced Pharmaceutical Inc.
01.2005 - 05.2007

Bachelor of Science - Educational Statistics And Research Methods

Jahangirnagar University

Associate of Science - Mathematics, Physics, Chemistry, Bio-logy, English

Sahid Smriti Govt. College

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Rajon Saha