RAJYALAKSHMI NUKALA

I am upcoming master’s graduate student in Computer information systems in Dec 2022 with 2+ years of experience in Software development in ServiceNow technology, I am good at the documentation on UT and OT testing and preparing use cases from the user stories I had experience in work on agile practices Good Experience with ServiceNow administration and customizing modules which include Service Now forms, Homepages, User administration, Dashboards, SLAs, Update sets, Emails, Service Catalog, Experience in implementing ServiceNow Incident Management, Change Management, Problem Management. Experience in creating Import sets, Data Sources, transform maps and Transform map scripts. Good at creating Web Services, using Rest API, Email Notifications using inbound actions. Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production Created several Business Rules, Client Scripts, transform map scripts, UI Policies, Data Policies, and UI Actions using JavaScript Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, ServiceNow Configuring and managing Discovery and Orchestration.

Certified ServiceNow System Administrator certified ServiceNow application developer, Certified Implementation Specialist ServiceNow