Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase revenue and cement loyalty.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Mortgage Loan Officer
ORCA HOME LOANS
JACKSONVILLE, FL
03.2020 - Current
Worked with underwriters to fix application problems and resolve issues.
Reviewed loan files and updated to match current standards.
Fielded customer complaints and provided solutions.
Explained different types of loans pertaining to client situations.
Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
Home Loan Processor
Florida Homes Realty And Mortgage
Jacksonville, FL
05.2016 - 03.2020
Set up and completed loan submission packages.
Coordinated closing process with attorneys, title companies and government clerks.
Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Prepared file for final clear-to-close by branch management.
Handled any conditions sent from underwriting departments.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Realtor Sales Associate
RE/MAX
Fleming Island, FL
05.2011 - 05.2016
Developed and maintained relationships with clients through networking, postcards and cold calling.
Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Liaised between buyers and sellers to provide positive experiences for both parties.
Negotiated, facilitated and managed real estate transactions.
VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)