Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rakeem Brown

Gloucester City,NJ

Summary

To enhance my capabilities and qualifications so that I have the opportunity to prove myself as a competent employee.

Overview

14
14
years of professional experience

Work History

One-On-One Aide

WYNWOOD REHAB
05.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.

Owner/Operator Truck Driver

Work Mobile
04.2022 - Current
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
  • Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
  • Demonstrated exemplary customer service skills by patiently addressing client concerns, providing detailed explanations, and offering solutions to any issues that arose during the moving process.
  • Provided accurate estimates for clients by assessing the scope of each move and calculating necessary labor hours and resources.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Facilitated seamless transitions between homes or offices by coordinating efficient loading and unloading of moving trucks.
  • Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
  • Managed inventory of moving supplies, regularly restocking materials as needed to ensure optimal preparedness for jobs.
  • Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.

Furniture Delivery Driver

U&B Delivery
01.2014 - Current
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.
  • Trained new drivers in company policies, procedures, and best practices for efficient furniture deliveries.
  • Supported fellow drivers in developing their skills by sharing knowledge about safe driving techniques, effective packing methods, and time-saving strategies.
  • Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
  • Maintained accurate records of deliveries, including signatures and confirmation documentation.
  • Assisted with assembly and installation of furniture at customer locations when required.
  • Ensured safe transport of items by properly securing and protecting them during transit.
  • Enhanced overall efficiency through regular communication with dispatchers while en route to ensure seamless transitions between deliveries.
  • Reduced damage claims by carefully handling delicate items during loading, transportation, and unloading processes.

Driver Supervisor

Y&Co Trucking
01.2013 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Mentored junior team members to develop their skills and advance within the organization.
  • Scheduled regular equipment and fleet maintenance.
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.
  • Supervised delivery staff and general productivity.

DRIVER

Onguard Fence Systems
07.2022 - 12.2023
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Obtained signatures from customers upon delivery of goods.

Driver and Transport Manager

Prime Time Rentals
04.2013 - 10.2014
  • Negotiated favorable contracts with suppliers, reducing costs and contributing to the company''s bottom line.
  • Established strong relationships with clients, leading to repeat business and positive word-of-mouth referrals.
  • Managed driver schedules to optimize hours of service regulations compliance while maximizing productivity levels.
  • Optimized warehouse storage capacity by reorganizing inventory layout, allowing for more efficient use of space.
  • Collaborated with sales teams to secure contracts, resulting in increased revenue and business growth.
  • Mentored and trained new drivers, fostering a professional work environment focused on safety and compliance.

Car Lot Attendant

Geo Motors Inc.
06.2012 - 04.2013
  • Facilitated smooth transactions for clients through seamless coordination of vehicle preparation processes between various departments.
  • Ensured compliance with local regulations by adhering to parking requirements and proper display permits at all times.
  • Enhanced overall efficiency of the car lot operation through consistent attention to detail in all tasks performed.
  • Boosted customer experience through friendly interactions and knowledgeable assistance regarding vehicle features and locations.
  • Collaborated with service department for timely repairs or maintenance appointments, minimizing disruption to showroom presentation.
  • Contributed to efficient operations by performing minor maintenance tasks on vehicles as needed, such as battery charging or tire inflation.
  • Supported sales team through effective collaboration, fostering strong working relationships that ultimately contributed to a higher overall sales performance.
  • Optimized space utilization within the car lot by strategically relocating vehicles based on size, model, and demand trends.

Temp Worker

Workflow Staffing
06.2011 - 06.2012
  • Set up machinery according to specifications of new production runs.
  • Helped maintain accurate production record by documenting run totals and materials used.
  • Strengthened internal communication within departments by proactively sharing knowledge gained from other temporary experiences and industry best practices.
  • Improved customer satisfaction with prompt and professional service during temporary placements in customer-facing roles.
  • Developed innovative solutions for workflow issues encountered at different workplaces, leading to improved operational efficiency.
  • Prepared boxes for shipments based on standard sizes.
  • Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
  • Balanced boxes on pallets to prevent shifting and damage.
  • Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Displayed keen attention to detail while reviewing documentation for accuracy, ensuring high-quality results across multiple industries as a Temp Worker.

Restaurant Manager

Deborah's Kitchen
07.2009 - 10.2010
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations, and procedures.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Education

Diploma -

Camden High School

Skills

  • Interpersonal skills
  • Goal setting
  • Patience and understanding
  • Technology proficiency
  • Instructional support
  • Motivational skills
  • Active listening
  • Observational skills
  • Organizational skills
  • Conflict resolution
  • Decision making
  • Adaptability and flexibility
  • Creativity and innovation
  • Attention to detail
  • Reliability and punctuality
  • Team collaboration
  • Effective communication
  • Self-awareness

References

Available upon request

Timeline

One-On-One Aide

WYNWOOD REHAB
05.2023 - Current

DRIVER

Onguard Fence Systems
07.2022 - 12.2023

Owner/Operator Truck Driver

Work Mobile
04.2022 - Current

Furniture Delivery Driver

U&B Delivery
01.2014 - Current

Driver and Transport Manager

Prime Time Rentals
04.2013 - 10.2014

Driver Supervisor

Y&Co Trucking
01.2013 - Current

Car Lot Attendant

Geo Motors Inc.
06.2012 - 04.2013

Temp Worker

Workflow Staffing
06.2011 - 06.2012

Restaurant Manager

Deborah's Kitchen
07.2009 - 10.2010

Diploma -

Camden High School

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