Rakeem H. Jones
Arlington
Summary
Accomplished Behavioral Health Technician and Non-Commissioned Officer with a strong history of leadership, mentorship, and operational excellence. Proficient in assisting clients with substance use and mental health disorders, promoting teamwork, accountability, and empowering soldiers and veterans to excel in civilian life. Skilled at adapting to challenging situations, mentoring peers, and driving goal achievements. Instrumental in supporting numerous patients in a large residential treatment facility, contributing significantly to positive patient outcomes through exceptional communication and patient management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Texas Recovery Center
01.2025 - Current
- Assisted nurse with monitoring a 52-client building with individual assignment ranging from 26-52 clients at a time.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities for clients.
- Took and monitored vital signs for clients, and documented those in the EHR system. Reported any abnormalities to the nurse in charge.
- Observed and ensured medication administrations in PHP level of care. Documented the observations on the MAR in the EHR.
- Conducted client rounds to ensure the safety of residents and ensure all residents were accounted for.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Prepared and submitted daily shift reports to management.
- Performed client intake procedures according to internal standards for new admissions.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms. De-escalated any residents in crisis by utilizing Crisis Prevention Intervention training techniques.
- Ensured the safety of those residents experiencing mental health crisis that placed them or others at the facility at an imminent risk for harm. Assisted with 1:1 monitoring, de-escalation, or as escort when transporting to higher level of care.
- Prepared residents for discharge or outside appointments by securing their belongings and communicating with nursing, clinical, and transportation team.
- Attended weekly nursing department meetings to remain abreast of any changes or updated education provided by Director of Nursing and Nurse Managers.
Sergeant (SGT)
United States Army
03.2017 - 07.2024
- Demonstrated exemplary leadership by actively taking charge during formations, leading physical readiness training (PRT), and mentoring soldiers in the absence of senior leadership.
- Successfully coached and mentored soldiers in the Army Body Composition Program (ABCP), enabling multiple individuals to meet and maintain Army standards.
- Maintained strict accountability for weapons and equipment, ensuring mission readiness.
- Delivered engaging and informative presentations for organizational events such as Org Day and People First Day.
- Empowered soldiers to develop critical thinking skills, adapt to challenges, and strive for continuous improvement.
Education
High School Diploma -
Plainfield South High School
Plainfield, IL05-2008
No Degree - Psychology
Joliet Junior College
Joliet, ILSkills
- Leadership and Team Building
- Coaching and Mentorship
- Operational Accountability
- Critical Thinking and Problem Solving
- Resource Management
- Effective Communication
- Behavioral management
- Crisis Prevention Intervention and Conflict de-escalation
- ADL support
- Cultural sensitivity
- Activity monitoring
- Time management
Certification
- Drivers and Mechanics Badge, 2018
- Basic Leaders Course, 2018
- Crisis Prevention Intervention, 2025
- CPR-BLS, 2025
Accomplishments
- Spearheaded efforts to integrate new soldiers, providing clear expectations and guidance to foster smooth transitions into the organization.
- Recognized for the ability to inspire and energize peers, contributing to enhanced morale and performance across the section and company.
- Successfully balanced mentoring responsibilities with personal development to achieve optimal outcomes for both self and team.
- Nominated as Employee of the Month for April and May 2025 for exemplifying exceptional leadership and patient engagement.
Timeline
Behavioral Health Technician
Texas Recovery Center
01.2025 - Current
Sergeant (SGT)
United States Army
03.2017 - 07.2024
High School Diploma -
Plainfield South High School
No Degree - Psychology
Joliet Junior College
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