Summary
Overview
Work History
Education
Skills
Affiliations
Software
Interests
Timeline
Generic

Rakel Gaines

Management
Jackson,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Pest Management Professional

Advanced Services
Augusta, GA
01.2020 - Current
  • Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Applied pesticides to inside and outside of structures utilizing company protocols.

Motor Transport Operator (88M) - Specialist

US Army Reserve
Augusta, GA
11.2014 - 05.2021
  • Managed loading, unloading and safety of all personnel, cargo and equipment.
  • Maintained proficiency in tactical planning options and convoy defense techniques.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Fastened chains, straps, covers and binders to secure load during transit.

Assistant Store Manager

Walmart
North Augusta, SC
01.2019 - 12.2019
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Loan Manager

Title Max
Aiken, SC
02.2018 - 01.2019
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Examined customer loan applications for loan approvals and denials.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Explained very technical financial information to applicants in easy to understand language.

Sales Manager

Enterprise Rent-A-Car
Aiken, SC
03.2017 - 01.2018
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Maintained marketplace visibility marketplace by participating in industry-related and community activities.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Reviewed customer service agreements for terms and conditions pricing and accuracy.
  • Established and cultivated solid business relationships with new or existing customers.
  • Resolved customer issues quickly to close deals and boost client satisfaction.

Education

Bachelor of Science - Business Management

South Carolina State University
Orangeburg, SC
01.2009 - 12.2013

Skills

    Dependable and reliable

undefined

Affiliations

SCFOA/SCHSL

Software

Online clothing company

Interests

Cardio/strength training

Football Podcasting

Traveling

Football, Basketball, Baseball, and Boxing

Timeline

Pest Management Professional

Advanced Services
01.2020 - Current

Assistant Store Manager

Walmart
01.2019 - 12.2019

Loan Manager

Title Max
02.2018 - 01.2019

Sales Manager

Enterprise Rent-A-Car
03.2017 - 01.2018

Motor Transport Operator (88M) - Specialist

US Army Reserve
11.2014 - 05.2021

Bachelor of Science - Business Management

South Carolina State University
01.2009 - 12.2013

Similar Profiles

CREATE PROFILE
Rakel GainesManagement