RAKENDRA WILSON
RMA
Pelzer,SC
Summary
Registered Medical Assistant who thrives in delivering compassionate efficient care in a fast-paced environment. Outstanding ability to connect with patients, work collaboratively with care teams at all levels and stay abreast of all current standards and best practices. Experienced in both private physician offices and large medical group settings. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Premier Pain Solution
01.2023 - 12.2023
- Enhanced patient care by efficiently performing routine tests and measurements.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Collect Urine specimens
- Help patients get ready for procedure
- Pill counts and consents
- Assisted physicians with Epidural steroid injection, RFA's ,LMBB's, trigger point injections and nerve blocks
- Saw over 100 patients a day
Slitter operator
Sealed Air Corporation
01.2019 - 01.2022
- Slit master rolls, maximize throughput while maintaining a quality product with minimal waste II
- Meeting or exceeding all customers' expectations as it relates to Quality, Service, and Food Safety
- Follow all plant-wide food safety and department-wide EHS policies and rules
- Support plant security procedures
- Follow all mandated PPE requirements
- Operate the equipment with consideration of the safety of everyone in mind
- Assure that all safety devices (i.e
- Press enclosures, guards, E-stops, lockouts, etc.) are in place and functional
- Report all incidents and/or unsafe conditions which may include: first aid, illness, spills, improper/incomplete procedures and property damage
- Support EHS culture by active participation in workplace organization
- Able to navigate SAP and SOC System to verify machine set up and materials required to slit an order
- Operate both slitting and rewinding equipment in a safe manner
- Proficiently use a tape measure
- Slit orders by what is on the job packet
- Paying very close attention to detail.
Registered Medical Assistant
Pain Management Associates
12.2018 - 03.2019
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Ophthalmic Medical Technician
Retina Consultants
08.2017 - 12.2018
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Fitted customers for contact lenses to provide patients with properly sized and shaped contacts.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Ophthalmic Technician / Registered Medical Assistant
Southern Eye Associates
07.2015 - 10.2017
- Determined visual acuity and perception, focus and coordination
- Referred patients to outside healthcare professionals for additional medical treatment
- Routinely followed up with patients about their post-operative recovery status
- Conducted ocular motility tests to measure function of eye muscles
- Obtained detailed medical and personal data for patient charts and records
- Tested for intraocular pressure, ocular motility and pupil size, equality and reaction
- Operated ophthalmic instruments, including refractors, auto-kera refractometers, ophthalmoscopes and retinoscopes
- Performed OCT's
RMA Endocrinology Specialist
04.2015 - 06.2015
- Observed and documented patient status and reported patient complaints to the case manager
- Read and record temperature, pulse and respiration
- Completed and submitted clinical documentation in accordance with agency guidelines
- Prepared patient rooms prior to their arrival
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Maintained a clean, orderly and well-stocked environment.
Bookkeeper/Cashier
Ingles
10.2011 - 04.2015
- Perform general accounting duties
- Cash out all registers to ensure all transactions are balanced
- Reconcile and balance registers
- Deposit processing
- Manage all monetary transactions for the assigned register
- Interact with customers, management and staff
- Familiarization with product, discounts, or special offers.
Medical Assisting Extern
Spine and Pain Care
02.2015 - 03.2015
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Show patients to examination rooms and prepare them for the physician
- Interviewed patients to obtain medical information and measure their vital signs, weight, and height
- Record patients' medical history, vital statistics, or information such as test results in their medical record
- Assist the physician examination and treat patients, handing instruments or materials
- Set up a sterile field, then cleaned and sterilized instruments, and disposed of contaminated supplies
- Perform general office duties, such as answering telephones, taking messages, complete insurance forms, filing records in medical records, copying records, and faxing them to the appropriate personnel
- Scheduled and confirmed patient diagnostic appointments or medical consultations
- Receive payment for services rendered, and record receipt of type of payment.
Customer Service Representative
Teletech
07.2006 - 01.2010
- Answer customer calls and respond to inquiries in a professional manner
- Enter customer information, process orders, forms and applications
- Handle and resolve customer complaints
- Research required information using available resources
- Provide customers with product and service information
- Identify and escalate priority issues
- Complete call logs and produce call reports
- Named 'Preferred Customer Agent' known as the highest level of achievement.
Education
Medical Assistant -
Brown Mackie College
Greenville, SC03.2015
Associate of Arts - Patient Care Technician
Greenville Technical College
Greenville, SC01.2006
High School Diploma -
Woodmont High School
Piedmont, SC01.2004
Skills
- Clean and sterilize instruments, and provide a clean work environment for doctor and patient
- Interview and record patient medical history via electronic data entry
- Coordinate the daily office flow of all patients through their visit
- Maintain patient charts by keeping them updated with detailed notes
- Ensured patients' understanding of physicians diagnosis, instructions, and treatment
- Conducted out of office referrals to various medical physicians
- Understands medical procedures
- Quick problem solver
- Medical terminology knowledge
- Privacy and Confidentiality
- Medical Records Management
- Patient Assessments
- Medical Terminology
- Patient Education
- Anatomy and Physiology Knowledge
- First Aid and CPR
- Time Management
- Patient Scheduling
- Wound Care Assistance
- Laboratory Specimen Collection
- Immunization Administration
- Diagnostic Testing Assistance
- Reliable Transportation
- Trustworthy Companion
- Reliable Team Player
- Professional Bedside Manner
- Lab Equipment Operation
- Pulse Oximetry
Certification
- RMA - Registered Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Registered Medical Assistant
Premier Pain Solution
01.2023 - 12.2023
Slitter operator
Sealed Air Corporation
01.2019 - 01.2022
Registered Medical Assistant
Pain Management Associates
12.2018 - 03.2019
Ophthalmic Medical Technician
Retina Consultants
08.2017 - 12.2018
Ophthalmic Technician / Registered Medical Assistant
Southern Eye Associates
07.2015 - 10.2017
RMA Endocrinology Specialist
04.2015 - 06.2015
Medical Assisting Extern
Spine and Pain Care
02.2015 - 03.2015
Bookkeeper/Cashier
Ingles
10.2011 - 04.2015
Customer Service Representative
Teletech
07.2006 - 01.2010
Medical Assistant -
Brown Mackie College
Associate of Arts - Patient Care Technician
Greenville Technical College
High School Diploma -
Woodmont High School
- RMA - Registered Medical Assistant
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