Rakesh Choodikottamel

Property Consultant with Northwood UK (remote working)

• Managing 70 properties in London valued at US$ 50 Million
• Set up budgets for operations
• Developed departmental and contractor KPI
• Introduced departmental process for leasing & asset management
• Increased customer satisfaction by resolving issues.
• Used Microsoft Word and other software tools to create documents and other communications.

Project Consultant for Spice Junction Restaurant, Calicut

• Pro-Bono work

Facilities Consultant for VRM Gardens, Chennai

• Directed refurbishment of multipurpose venue valued at US$150K
• Managed vendors and contracts

• Directed Commercial and Mixed-use developments with combined asset value of US$1 Billion (13 buildings)
• Reduced operating budgets by 18 % while raising assets & customer experience
• Negotiated contracts to reduce costs by 6% with long-term savings
• Introduced energy management initiatives; reduced utility costs by 28%
• Introduced KPI & SLA for facilities team, contractors, and measured performance by creating dashboards
• Initiated & completed capital improvements totaling US$4 million including 11 lobby refurbishments
• Improved communication with stakeholders through notices, e-newsletters, targeted posters, and personal meetings
• Managed CAPEX; P&L and Community Operating expenses
• Executed meetings with Owners and Association Boards
• Implemented new revenue streams to offset costs by US$1 million
• Boosted service fee collections rates by 40%
• Resolved conflicts and negotiated mutually beneficial agreements between parties
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Exceeded goals through effective task prioritization and great work ethic

• Managed luxury properties valued at US$ 850 Million
• Administered day-to-day operations, resident communications, property inspections
• Suggested solutions to owners for community asset protection
• Executed installation of new water supply network in existing buildings
• Introduced processes for storage leasing and revenue collection
• Assessed Service Providers based on KPI and SLA
• Reduced utility by 4% through energy management initiatives
• Part of - Community events; Downtown New Year celebrations; Crisis Management at ADDRESS Downtown fire, Dec 2015

• Increased hotel occupancy by27% through marketing initiatives and strategies
• Improved bottom line by 8% over yearly Profit and loss statement
• Administered facilities design with hotel architects
• Analyzed problematic areas to provide recommendations and solutions.
• Determined areas for improvement and implemented processes to alleviate problems.

• Negotiated room rates and packages (IDEAS, PROTEL)
• Liaised with third party websites & Prepared forecast reports
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

• Drove Food and Beverage operations in 7 outlets
• Managed crew of 72; reduced beverage cost to 26

• Separate locations (Fortnum & Mason; St Barts)
• Developed Standard Operating Procedures

• Sloane’s all-day dining; seating capacity 180, team of 22
• Buddha Bar; seating capacity 650, squad of 84