Rakesh Manandhar
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Barista
Coffeshop Company
11.2021 - Current
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages
- Cleaning and sanitizing work areas, utensils and equipment
- Describing menu items and suggesting products to customers
- Arranging the food display as per brand standard
- Regularly checking the temperature of fridge, refrigerator and recorded for reference
- Hand over list of product required to order to the manager
- Follow the FIFO method while handling the food
- Minimize shrinkage of food wastage
- Responsible for inventory.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Restaurant host
Dwarika Sangrilla Hotel And Resort
06.2017 - 02.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
Head waiter
Vesper Cafe And Bar
05.2015 - 03.2016
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Managed food resources, memorized orders, and coordinated customer service.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Maintained accurate inventory of restaurant supplies, reducing waste and controlling costs.
Education
Professional Computer Course -
Kitenepal It Company
06.2017
Internship Training -
KSL Resort Johor Bahru Malaysia
10.2016
Bachelor In Hotel And Catering Management -
Kantipur International College
09.2016
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Safe Food Handling Practices
- POS System Operation
- Coffee machinery
Languages
English
Advanced
C1
Hindi
Upper intermediate
B2
Nepali
Proficient
C2
Arabic
Intermediate
B1
Hobbies and Interests
- Playing Chess
- Playing Football
- Listening Music
- Surfing in Social Media
Timeline
Barista
Coffeshop Company
11.2021 - Current
Restaurant host
Dwarika Sangrilla Hotel And Resort
06.2017 - 02.2021
Head waiter
Vesper Cafe And Bar
05.2015 - 03.2016
Professional Computer Course -
Kitenepal It Company
Internship Training -
KSL Resort Johor Bahru Malaysia
Bachelor In Hotel And Catering Management -
Kantipur International College
Similar Profiles
Quang LeQuang Le
Cafe Worker at Gapama CoffeshopCafe Worker at Gapama Coffeshop
Yvonne BaahYvonne Baah
NA at Dameba Company Limited, Display and Bargain Company Limited Quizno’s Restaurant Company Limited Soft Company Limited, Courtesy International HotelNA at Dameba Company Limited, Display and Bargain Company Limited Quizno’s Restaurant Company Limited Soft Company Limited, Courtesy International Hotel
ALPHA VANGAHUNALPHA VANGAHUN
Geologist at A-TO-Z OIL RIGS & FACILITIES Maintenance Company (Subsidiary company For Al-Masafi)Geologist at A-TO-Z OIL RIGS & FACILITIES Maintenance Company (Subsidiary company For Al-Masafi)
Renee KitchenRenee Kitchen
Barista at Dev's Coffee BarBarista at Dev's Coffee Bar
JACQUELINE STINEJACQUELINE STINE
Barista at Be Kind CoffeeBarista at Be Kind Coffee