Rakesh Patel

Prepared food items to meet recipes, portioning, cooking and waste control guidelines.

• Ordered and received products and supplies to stock kitchen areas.
• Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
• Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
• Verified proper portion sizes and consistently attained high food quality standards.
• Planned promotional menu additions based on seasonal pricing and product availability.
• Assisted chef with planning easy but elegant appetizers to spark customer interest.
• Safely used kitchen equipment such as Type and Type, effectively reducing injuries and burns Number%.
• Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
• Prepared estimated Number orders simultaneously during peak Timeframe periods with Number% accuracy rate, maximizing customer satisfaction and repeat business.

• Kept accounts in balance and ran daily reports to verify totals.
• Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
• Planned coverage needs and organized services to support incoming special events.
• Greeted Number daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Assisted guests by furnishing information and directions to various areas of property including casino, gift shop and dining areas.

• Confirmed relevant guest information and payment methods to prevent fraud.
• Updated customer accounts with add-on room charges, including minibar use and room service bills.
• Politely welcomed arriving guests, providing room keys and information on amenities and policies.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
• Received packages and mail at front desk and dispersed to correct employees.
• Used Software to process reservations, check-ins and check-outs.

• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Marketed Type services and benefits to local businesses.
• Oversaw training and onboarding process for all newly hired employees.
• Maintained inventory stock for Type of Item and Type of Item, placing orders when necessary.
• Used QuickBooks to produce monthly invoices, reports and other deliverables.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.