Rakesh Patel
PARK RIDGE,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Multi-Unit Manager
Ajp Managment DUNKIN"
02.2014 - Current
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor's degree in Business -
04.2010
Skills
- Sales Growth
- Staff Development
- Operations Management
- Project Planning
- Employee Development
- Staff Management
- Human Resources Management
- Business Development
- Budget Management
- Schedule Management
- Business Administration
- Computer Skills
- Professionalism
- Problem-solving aptitude
- Hiring and Training
- Teamwork and Collaboration
- Customer Service
Personal Information
Relocation: Anywhere
Timeline
Multi-Unit Manager
Ajp Managment DUNKIN"
02.2014 - Current
Bachelor's degree in Business -
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