RAKESH PENJARLA

Results-driven professional with 3 years of experience, including 2+ years at Amazon, specializing in fraud detection, compliance monitoring, and risk analytics. Skilled in leveraging data-driven investigations and cross-functional collaboration to assess and mitigate operational risks. Proven track record of supporting and enhancing risk management frameworks, delivering measurable improvements in high-paced environments. Personable and analytical individual with a strong focus on identifying and mitigating risks. Familiar with fraud detection techniques and data analysis tools to ensure accurate and efficient investigations. Committed to protecting organizational assets and minimizing financial losses.

• Investigated and resolved 100+ high-risk fraud cases weekly at Amazon, contributing to a significant reduction in false positives and protecting customer trust.
• Achieved 98% SLA adherence in case resolution by streamlining fraud detection workflows and reducing investigation time without compromising accuracy.
• Collaborated with global compliance and risk teams to ensure policy alignment across departments and improve fraud detection consistency across regions.
• Enhanced fraud pattern recognition by identifying emerging threats and proactively escalating suspicious behavior, reducing financial risk exposure.
• Maintained consistent top-quartile performance ratings, recognized for exceeding accuracy and productivity benchmarks in a fast-paced, metrics-driven environment.
• Contributed to loss prevention strategies by providing key inputs on transaction behavior anomalies, helping reduce fraud-related losses by thousands of dollars monthly.
• Supported training of new investigators by sharing best practices and investigation techniques, improving overall team quality and efficiency.
• Applied business analysis skills from Master’s coursework to assess fraud case trends and recommend data-driven investigation enhancements.
• Balanced full-time work with Master’s degree, demonstrating time management, work ethic, and commitment to professional development.

• Member, Association of Certified Fraud Examiners (ACFE) Engaged in ongoing professional development by accessing anti-fraud resources, publications, and industry insights through ACFE membership.