Rakeshkumar Sureshbhai Patel

Directed daily operations of hospitality establishment, prioritizing guest service excellence.

• Maintained high standards through effective management of cleaning and upkeep for 30 rooms.
• Improved front desk functionality, streamlining guest check-in and check-out processes.
• Reduced maintenance-related downtime by 20% through efficient coordination efforts.
• Implemented supply inventory control, leading to a 15% decrease in operational costs.
• Achieved commendations for outstanding customer service based on guest reviews.
• Ensured all facilities remained in optimal condition through strategic supply management.
• Exhibited strong multitasking abilities while managing various operational duties.

• Provided exceptional customer service in fast-paced dining environment.
• Managed food and beverage orders efficiently during peak hours.
• Collaborated with kitchen staff to ensure timely meal delivery.
• Maintained cleanliness and organization of dining area throughout shifts.
• Handled customer inquiries and resolved issues promptly and courteously.
• Processed payments accurately using point-of-sale systems.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Operated POS terminals to input orders, split bills, and calculate totals.

Oversaw operations for 18+ rooms, maintaining exceptional standards of cleanliness and functionality.

• Managed comprehensive laundry processes, ensuring timely availability of fresh linens for guests.
• Conducted regular inspections to identify maintenance issues and enhance guest experience.
• Achieved positive guest feedback through consistent service quality and attention to detail.
• Implemented effective time management strategies to improve operational efficiency.
• Trained and mentored staff on hospitality best practices.

• Implemented standard operating procedures to enhance efficiency.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Completed day-to-day duties accurately and efficiently.

• Managed procurement processes for diverse investment projects within the organization.
• Developed and maintained strong supplier relationships to ensure consistent quality.
• Analyzed market trends to identify cost-effective purchasing opportunities for materials.
• Implemented procurement policies to enhance compliance and streamline operations.
• Conducted supplier audits to assess performance and mitigate risks in the supply chain.
• Identified potential vendors and evaluated them according to price, quality, selection, service, support, availability, reliability and sustainability.
• Prepared daily, weekly and monthly procurement reports for supervisor review.
• Built long-term relationships with company vendors and suppliers to secure optimal prices.
• Maintained up-to-date records of all purchases made by the organization including invoices, contracts.

• Cultivated diverse crops using sustainable farming practices.
• Operated and maintained farm machinery efficiently.
• Implemented irrigation systems for optimal water usage.
• Monitored crop health and soil conditions regularly.
• Collaborated with local suppliers for quality seeds and materials.
• Planned planting schedules based on seasonal changes.
• Loaded agricultural products into trucks to deliver products to markets or storage facilities.
• Purchased supplies, including seeds and fertilizer.