Rakhee Dhaka

• Diagnosed, troubleshot and resolved hardware and system problems.
• Collaborated with other teams within organization while building new projects that involved deploying applications on Linux platforms.
• Installed, configured, maintained and upgraded Linux operating systems and services.
• Develop and implement Bash Shell and Python scripts for automation, improving productivity and streamlining job scheduling
• Utilize expertise in OSI, TCP/IP, IP Addressing, and networking for effective troubleshooting in Linux operating environments
• Configure and manage firewall access to safeguard IP addresses, port numbers, and applications
• Employ Logical Volume Manager (LVM) for efficient partitioning, formatting, mounting, expanding volumes without downtime

• Install, configure and troubleshoot computer hardware, operating systems, network configurations
• Install and perform minor repairs to hardware, software or peripheral equipment following design or installation specifications
• Complete high-level operating system repairs, accomplish advanced virus removals, data migrations and systems backup

• Perform network troubleshooting, port activation, and deactivation at different locations

• Perform onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions

• Maintain contact with desktop and network engineering teams to diagnose and resolve issues and recurring incidents as required